General Assistant

Thomas Franks Ltd; High Wycombe; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Cycle to work scheme

Workplace pension

Wider wallet discounts

Volunteer leave

Training and development

Job summary

Thomas Franks Ltd in High Wycombe is seeking a General Assistant to join our catering team at a busy school site. You will help serve meals, keep service areas clean, and support the kitchen and front-of-house during breakfast, lunch and supper services.

Ideal candidates have experience in fast-paced catering, a good command of English, and the willingness to work 5 days over 7. We offer on-site parking and a friendly, supportive team.

Qualifications

• Experience in a fast-paced catering environment preferred.
• Must be able to work as part of a team and provide good customer service.
• Good hygiene and safety practices to company standards.

Responsibilities

• Serve customers and replenish stocks during service.
• Prepare service areas for each meal service and keep areas clean.
• Set up, serve, and clear food and beverages for functions.
• Restock consumables and assist with waste management.
• Work occasional evenings and weekends for events.

Skills

Teamwork

Customer service

Hygiene awareness

Initiative

Presentable appearance

Food hygiene certificate

Education

Level 2 Food Hygiene qualification

Job description

High Wycombe Contract: Full Time, Permanent Salary: £27,580 Hours: 40 per week

A private girls' boarding and day school in High Wycombe, Buckinghamshire for students aged 11-18. Catering for about 1050 students and teachers daily, we offer a core feeding of Breakfast, lunch and supper. Am and PM snacks, 3 feeding locations for breakfast and supper. There is also lots of hospitality provision at this location. This is a 7 day operation so shift patterns would be 5 over 7 days. This location benefits from free parking on site.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in High Wycombe.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key Responsibilities

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You Will Have The Following Skills

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / Competencies

• Hold a level 2 food Hygiene qualification.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About Us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.