General Assistant

Thomas Franks Ltd; Colchester; On-site; GBP 4,500 - 6,500; Part time

Benefits offered by this job

Free meals on duty

Volunteers leave - up to one day per a

Enhanced maternity, paternity and abl-

Cycle to work scheme

Recommend a friend bonus

Unrivalled training and development

Team & company social events

Excellent career progression

Job summary

Thomas Franks Ltd is seeking a General Assistant for a Colchester site. The role is term-time only (36 weeks) with a 15-hour week (Mon-Wed, 9am-2pm) and occasional overtime opportunities.

You’ll work in a fast-paced catering environment, supporting service, food prep, and hygiene standards while providing excellent customer service. The role includes potential evenings/weekends for events and a range of staff benefits.

Qualifications

• Experience of working within a fast-paced catering environment.
• Food hygiene knowledge preferred.
• Ability to lift moderately heavy items and assist with moving supplies.
• Willingness to work evenings and/or weekends for functions or events.

Responsibilities

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the day’s business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment for functions.
• Prepare basic food for sale/service following hygiene and safety practices and to the required standard.
• Restock and replenish stocks and consumables during service, anticipating customer needs.
• Empty, remove and store rubbish and recycling in the correct place.
• Be prepared to occasionally work evenings and/or weekends for school functions/events.
• Ensure food standards are adhered to and wastage is controlled.
• Follow all Food Hygiene and Health & Safety policies and allergen controls.

Skills

Team working abilities

Food hygiene certificate preferred

Good English

Flexibility

Customer service

Job description

A co-educational independent school located in Colchester, Essex. Catering for 200 students and teachers daily. We offer a core feeding of lunch and snack bar with a small amount of hospitality through the year. This is a term-time only contract working 36 weeks a year and operates Monday to Friday.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Colchester.

You will ideally have previous experience of working within a fast-paced catering environment.

Working Monday to Wednesday 15 Hours per week, Term time only - 9am-2pm with occassional overtime opportunities.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

Please note there is no parking on site for this role - the school location is located very close to Colchester town centre, local bus routes and town centre train station.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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