General Assistant

Thomas Franks; Street; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free meals on duty

Cycle to work scheme

Recommend a friend bonus

Unrivalled training and development

Apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Job summary

Thomas Franks is seeking a General Assistant at our Somerset location. The role is a 38-week term-time contract with 20–40 hours per week, in a fast-paced catering environment.

You will help with serving, food preparation, and maintaining hygiene standards while supporting a great team. This position offers benefits including free meals on duty and opportunities for training and development.

Qualifications

• Experience in a fast-paced catering environment.
• Ability to work in a team and independently.
• Good verbal and written English.
• Food hygiene knowledge or certificate preferred.
• Willingness to work evenings/weekends for functions.

Responsibilities

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare service areas for the day’s meals.
• Prepare, set-up, serve, clear, clean and store away food, beverages or equipment for events.
• Prepare basic food following hygiene and safety practices.
• Restock and replenish stocks during service and anticipate customer needs.
• Dispose of rubbish and recycle correctly.
• Occasionally work evenings and/or weekends for functions and events.
• Ensure food standards are followed and wastage is controlled.
• Follow food hygiene and health & safety policies and allergen control procedures.

Skills

Teamwork

Customer service

English language

Adaptability

Reliability

Heavy lifting

Willingness to learn

Education

Food hygiene certificate

Job description

Contract: Full Time , Permanent
Salary: 12.71 per hour
Hours: 20 to 40 per week

An independent co-educational day and boarding school for pupils aged 2 to 18 in Street, Somerset. Catering for around 1,300 students daily. We provide a core feeding offer of breakfast, lunch and supper, along with vibrant hospitality provision. This is a 38-week contractduring term time, with the ability to work some extra hours out of term time. We operate7 days a week, with additional weekend residential activity for boarders. A key benefit to this location is the extensive campus setting and outstanding facilities in the heart of the Somerset countryside.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Somerset.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension. Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.