Gatehouse Security Officer (Part-time)

Hilton Worldwide, Inc.; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain in Birmingham, England is looking for a Gatehouse Security Officer (Part-time) to join their Security Team. The role involves monitoring staff entrances, conducting patrols, and ensuring overall safety within the premises. Ideal candidates should have law enforcement experience and SIA licensure. Competitive hourly rates along with various benefits are offered, enhancing your career in a dynamic environment.

Benefits

Hourly rate £12.27 to £12.77 depending on SIA License

Free meals when on duty

Discounted hotel nights and meals

Team Member Referral Program

28 days holiday increasing yearly

Qualifications

• At least two years of law enforcement experience either in a Security Bureau or military training.
• Must be knowledgeable about fire procedures and hotel evacuation procedures.
• SIA trained and licensed.

Responsibilities

• Monitor and control staff entrances to enhance security.
• Conduct regular searches of bags and report discrepancies.
• Patrol the hotel to ensure safety and respond to incidents.

Skills

Physical condition

Discretion and confidentiality

Ability to work under pressure

Good grooming standards

Ability to work in teams

Education

High school graduate or above

Job description

Overview

Gatehouse Security Officer (Part-time) (HOT0BVR2)

Work Location: Hilton Birmingham Metropole, National Exhibition Centre, Birmingham B40 1PP

What will I be doing?

You will join the Security Team at the Hilton BirminghamMetropole as a Gatehouse Security Officer. You will work mainly outside at the entrance of the hotel. As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Monitor and control staff entrances
• Conduct regular searches of bags carried by members of staff and report discrepancies or violations immediately
• Control the Goods pass out procedure for items purchased, loaned, or otherwise legitimately obtained
• Maintain systems that monitor contractors working in the hotel in accordance with company health and safety policies
• Check goods received out of hours
• Maintain system that records the issue and receipt of departmental keys
• Operate, check and monitor the CCTV system
• Patrol the hotel on a regular basis, ensuring fire walks take place and are recorded
• Ensure the safe passage of cash transfers within the hotel
• Support evacuation of the hotel during fire alarm situations
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Provide secure storage for guest oversized items
• Ensure hotel facilities and function rooms remain secure and locked when not in use
• Maintain the Security Log Book and Incident Reports
• Investigate and report all allegations of theft, criminal damage and other incidents
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Liaise with Police in the absence of Security Team Leader
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations

What are we looking for?

A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High school graduate or above
• Good physical condition
• At least two (2) years of law enforcement experience either in a Security Bureau or military training
• Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures
• Should be well-versed in local law/government regulation
• Absolute discretion and confidentiality regarding sensitive information
• SIA trained and licensed
• Good grooming standards
• Ability to work under pressure, keeping calm in emergency situations
• Ability to work on their own or in teams

It would be advantageous in this position to demonstrate the following capabilities and distinctions:

• Previous experience in a customer service environment
• First Aid
• Knowledge of P.A.C.E.

Note: This description preserves original content. Certain promotional text has been retained for completeness.

Rewards and Benefits

• Hourly Rate: £12.27 per hour for candidates without SIA License, £12.77 per hour for candidates with SIA License.
• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member areas

Every job makes the stay. At Hilton, it matters where you stay, but the stay is only one side of the story. Hilton believes every role contributes to unforgettable guest experiences.