Gastronomy Operations Manager (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Gastronomy Operations Manager to lead a passionate team in Stoke-on-Trent. This role emphasizes fostering a positive work culture, delivering exceptional guest experiences, and maintaining high food safety standards. As a Head Chef, you will inspire your team to achieve excellence while enjoying perks like a generous bonus scheme, private medical insurance, and a family-friendly policy. Join this exciting journey where your leadership will not only shape the team but also enhance the dining experience for guests.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

50% off food outside of work

26 weeks full pay for expectant parents

Dry-cleaned chef whites provided

Wagamama parties with VIP guests

Recognition as a nationwide wok star

Pension schemes and holiday

Qualifications

• Experience in maintaining food, health, and safety standards.
• Strong problem-solving skills and quick decision-making.

Responsibilities

• Inspire and coach your team to exceed guest expectations.
• Ensure all dishes meet high standards and deliver exceptional guest experiences.

Skills

Team Leadership

Emotional Intelligence

Food Safety Standards

Problem-Solving

Coaching and Mentoring

Job description

Social network you want to login/join with:

Gastronomy Operations Manager (Hiring Immediately), Stoke-on-Trent

Client:

wagamama

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Head Chef | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a Head Manager to join us on our journey to nourish from bowl to soul.

The Role:

As a Head Chef, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to perform at their best, driving performance and achieving excellent results.

What We’re Looking For:

• Ability to foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You should excel at training, coaching, and mentoring emerging leaders.
• Dedication to delivering exceptional guest experiences, ensuring all dishes meet high standards by yourself or through your team.
• Experience in maintaining food, health, and safety standards, understanding financial performance including gross profit, stock control, and labor costs, and proactively spotting opportunities.
• Commitment to building and nurturing your team from recruitment through ongoing development, fostering their personal and professional growth.
• Ability to create an inclusive environment where team members feel respected and valued, enabling them to thrive.
• Strong problem-solving skills, quick decision-making, and forward-thinking.

We'd Love to Hear from You

What’s In It for You:

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First to try our new menus
• Dry-cleaned chef whites provided every shift
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide wok star through our program

Additionally, we offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.