Gas Supervisor

Liberty Group; Exeter; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Work-Life Balance

Health & Wellbeing

Training & Growth

Job summary

Liberty Group is seeking a proactive Gas Supervisor / Technical Team Leader in Exeter to guide a team of Gas Engineers across the area. You will ensure work is delivered safely, compliantly and efficiently while maintaining excellent levels of customer and client satisfaction.

In this predominantly field-based leadership role, you will drive engagement, performance and continuous improvement, alongside delivering toolbox talks and managing client relationships.

Qualifications

• ACS qualifications (CCN1, HTR1, CKR1, CENWAT) are essential
• Full UK Driving Licence required
• Strong technical knowledge of domestic gas servicing, maintenance and repairs
• Good IT skills and confidence using business systems
• Strong understanding of health & safety and compliance requirements
• Excellent communication and stakeholder management skills

Responsibilities

• Lead, coach and support a team of Gas Engineers, driving engagement and high performance
• Deliver toolbox talks and promote best practice in health, safety and compliance
• Ensure gas repairs, maintenance, installations and planned works meet standards
• Drive productivity, quality and first-time-fix performance
• Conduct regular field visits to support engineers and monitor service delivery
• Build and maintain strong client relationships through regular communication
• Monitor compliance requirements, inspections and audits with high accuracy
• Support planning and resource allocation to maximise efficiency
• Manage escalations and resolve operational issues promptly
• Ensure KPIs and customer satisfaction targets are achieved
• Inspect vehicles, stock, PPE and equipment regularly
• Deputise for senior management when required
• Identify opportunities for service improvements and continuous improvement initiatives

Skills

Leadership

Stakeholder management

Communication

Problem-solving

Organized

Field leadership

Education

CCN1

HTR1

CKR1

CENWAT

Tools

IT skills

Job description

Gas Supervisor / Technical Team Leader - Exeter

Are you an experienced Gas Engineer ready to take the next step into leadership, or an established Gas Supervisor looking for a new challenge?

At Liberty, we're looking for a proactive and people-focused Gas Supervisor to lead a high-performing team of engineers, drive operational excellence, and deliver outstanding customer service across our contracts.

What We Can Offer You

• Work-Life Balance: 25days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game

The Role

As a Gas Supervisor / Technical Team Leader, you'll be responsible for leading and supporting a team of Gas Engineers across the Exeter area. You'll ensure work is delivered safely, compliantly and efficiently while maintaining excellent levels of customer and client satisfaction.

Managing a team of engineers, you'll play a key role in driving engagement, performance and continuous improvement across your area.

Key Responsibilities

• Lead, coach and support a team of Gas Engineers, driving a culture of engagement, accountability and high performance
• Deliver regular toolbox talks and promote best practice across health, safety and compliance
• Ensure gas repairs, maintenance, installations and planned works are completed safely, efficiently and to the required standards
• Drive productivity, quality and first-time-fix performance
• Conduct regular field visits to support engineers and monitor service delivery
• Build and maintain strong client relationships through regular communication and engagement
• Monitor compliance requirements, inspections, audits and surveys, ensuring high levels of accuracy and quality
• Support operational planning and resource allocation across your area to maximise efficiency and minimise travel time
• Manage escalations and resolve operational issues in a timely and professional manner
• Ensure contract KPIs, business objectives and customer satisfaction targets are achieved
• Complete regular inspections of vehicles, van stock, PPE and equipment
• Deputise for senior operational management when required
• Identify opportunities for service improvements and continuous improvement initiatives

This is a predominantly field-based leadership role, combining technical expertise, people management, operational delivery and client engagement.

What We Need From You

Essential

• ACS qualifications:
  • CCN1
  • HTR1
  • CKR1
  • CENWAT
• Full UK Driving Licence
• Strong technical knowledge of domestic gas servicing, maintenance and repairs
• Good IT skills and confidence using business systems
• Strong understanding of health & safety and compliance requirements
• Excellent communication and stakeholder management skills
• A proactive, organised and solution-focused approach

Experience

We welcome applications from:

• Experienced Gas Supervisors or Technical Team Leaders, or
• Experienced Gas Engineers with a minimum of 5 years' industry experience who are looking to progress into a leadership role

Previous experience managing engineers, technical teams, repairs and maintenance operations or social housing contracts would be advantageous.

Desirable

• SMSTS or IOSH qualification
• Experience within social housing, repairs and maintenance environments
• Experience managing operational performance against KPIs and service delivery targets

Why Join Liberty?

At Liberty, our people are at the heart of everything we do. We invest in developing our teams, creating opportunities for progression and providing the support needed to succeed.

If you're passionate about developing people, delivering high-quality services and driving operational excellence, we'd love to hear from you.

Closing Date: 16th November2026 (We reserve the right to close this vacancy early should sufficient applications be received.)