Gas Repair Engineer - Ilford

HomeServe UK; Greater London; On-site; GBP 52,000; Full time

Job summary

An established industry player is seeking dedicated Gas Engineers to join their team. This role focuses on maintaining and repairing gas appliances, ensuring customer satisfaction is at the forefront. You will enjoy a competitive salary with a signing bonus, alongside a comprehensive benefits package that includes seasonal hours, generous leave, and training opportunities. Join a supportive and engaging culture where your contributions are valued, and take control of your career development with various learning options. If you're passionate about delivering exceptional service and making a difference, this opportunity is perfect for you.

Benefits

Seasonal hours

Additional paid overtime

33 days annual leave

Up to £2500 Smart Tech salary sacrifice

Free Cover 8 HomeServe policy

Employee assistance programme

Company van with fuel card

Use of company tools, uniform and PPE

Access to training facility

Monthly breakfast meetings

Qualifications

• Relevant gas safety certifications (CCN1, CENWAT1, HTR1, CKR1) required.
• Full UK Driving Licence with no more than 6 penalty points.

Responsibilities

• Maintain and repair gas appliances and central heating systems.
• Provide exceptional service to enhance customer experience.

Skills

CCN1

CENWAT1

HTR1

CKR1

Exceptional customer service

Problem-solving skills

Communication skills

Proactive attitude

Job description

HomeServe are now recruiting for directly employed Gas Engineers to join our team!

• Full Time - You will average 40 hours per week over the year working annualised hours (Less in Summer more in Winter), but your pay will not change! This also includes working some weekends and Bank Holidays.
• Salary - £51,400 + £3,000 signing on bonus!

HomeServe offers an industry leading reward package to attract the best in our field:

• Seasonal hours – (shorter hours in the summer with the same pay)!
• Additional paid overtime.
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week.
• Up to £2500 Smart Tech and Home Improvements salary sacrifice to shop at Currys and Ikea, spreading the cost over 12 months.
• Free Cover 8 HomeServe policy.
• Employee assistance programme looking out for you and your family.
• Company van with fuel card.
• Use of company tools, uniform and PPE.
• Access to our private, award-winning training facility and access to our excellent team of field-based coaches to support your ongoing learning and development in the role.
• Take control of your own career and development with our wide range of learning and development opportunities.
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager.

About the role

As a Gas Repair Engineer at HomeServe, we put the customers’ experience at the forefront of everything we do. You will undertake the maintenance and repair work of gas appliances and central heating systems in our customers’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.

About You

What we need from you?

• CCN1, CENWAT1, HTR1 & CKR1.
• Full UK Driving Licence with no more than 6 penalty points.
• Exceptional customer service - communication is key.
• Proactive, ‘can do’ attitude.
• Keen eye for detail and problem-solving skills.

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done.

Training & Support

To help you settle into your career with HomeServe, you will undertake our extensive training programme.

• Week 1 will be Monday to Friday at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment.
• Week 2 you will be buddied up with an experienced HomeServe Gas Engineer.
• Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

The next steps

If you believe you are who we are looking for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch directly to invite you to an in-person assessment, where you can show us what you’ve got! You will meet the team, complete a technical assessment and answer a few interview questions.

If this sounds like you then we'd love to hear from you.

It’s our People that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.

About Us

Here at HomeServe, we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our People to do the right thing.

At HomeServe we've got over 30 years' experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing and drainage, boiler, heating, or electrics, our Home Experts are ready to get your job done.

£51,400 (includes location allowance) + £3,000 signing on bonus!