Gas Engineer

ZipRecruiter; Ruislip; On-site; GBP 43,000 - 50,000; Full time

Job summary

Join a forward-thinking company that is more than just an energy provider; it's a family dedicated to creating a sustainable future. As a Service & Repair Engineer, you'll play a crucial role in ensuring customer satisfaction by delivering same-day fixes and supporting homes across the UK. With a competitive salary and opportunities for growth, this role offers a chance to make a real difference while being part of a team that values your contributions. If you're passionate about sustainability and customer service, this is the perfect opportunity for you.

Benefits

Flexible Rewards

Support for Physical Well-being

Support for Emotional Well-being

Qualifications

• 3+ years of qualified experience in fault finding and diagnosis.
• Strong electrical knowledge, including wiring and fault finding.

Responsibilities

• Ensure same-day fixes for customers as part of the Service Promise.
• Provide support for various boilers and heating systems.

Skills

Customer Experience Focus

Fault Finding and Diagnosis

Electrical Knowledge

Education

Current ACS Qualifications (CCN1, CENWAT, CKR1, HTR1)

NVQ, C&G or Equivalent in Plumbing or Heating

Job description

Job Description

Join us, be part of more. We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers, one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to positive change in communities.

Here, you can find more purpose, passion, and potential. That's why working here is #MoreThanACareer. We do energy differently — we do it all.

We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK, but supplying energy is just part of what we do. We're making UK homes greener and more energy efficient with Hive's tech like thermostats, heat pumps, solar panels, and EV chargers, helping reduce carbon footprints.

With our Peak Save programme, we actively reward better energy use.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers to ensure our customers get help when they need it. You will play a pivotal role in British Gas's Service Promise — same-day fixes for our customers.

Base Salary is £43,733 plus up to £6,000 London weighting allowance (dependent on area), with uncapped OTE — £60,000 (including LWA) is a realistic expectation through our reward scheme. Being there for our customers is our priority. Whether attending an annual service or a complex breakdown, you will represent British Gas in customers' homes.

You will have support from managers, mentors, and colleagues, but experience working across various boilers and heating systems is essential.

Here's what we're looking for:

• A focus on outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
• NVQ, C&G or equivalent in plumbing or heating
• At least 3 years qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We're a people-focused place that supports diverse realities. We offer flexible rewards to support your physical and emotional well-being, not just financially.

Discover more about why we're a great place to work at morethanacareer.energy/britishgas. If you're energetic, passionate about sustainability, and eager to craft a better tomorrow and a better you, join us where your voice matters, growth is non-negotiable, and your ambitions are our priority. Help us, help you.

We encourage sharing your information throughout the recruitment process to help shape your journey.