Garden Centre Manager

British Garden Centres; Ramsgate; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Staff parking

Staff discount

Restaurant discounts

Job summary

British Garden Centres in Ramsgate is seeking a proactive Garden Centre Manager to lead a busy, high-volume garden centre. This permanent, full-time role involves driving sales, delivering excellent customer service and managing a team of supervisors to meet targets.

You will oversee daily operations, stock, displays, health & safety, and training, with a hands-on approach including some lifting. Previous garden centre management experience is essential.

Qualifications

• Excellent customer service skills.
• Communication and team management abilities.
• Experience working in a similar role.
• Experience of managing a team.
• Horticulture experience is beneficial.

Responsibilities

• Achieving operational excellence and managing the financial performance of your centre.
• Ensuring the highest standards of display, compliance and inventory control are maintained.
• Reporting to Regional Manager and learning all aspects of being a manager in the Garden Centre.
• From watering plants, serving customers on tills to posting on Instagram Duty (social media activity).
• Management, learning cash handling and weekly banking.

Skills

Customer service

Team management

Leadership

Horticulture knowledge

Job description

Location: Ramsgate Garden Centre

Contract type: Permanent

Hours: Full Time

Hours Per Week: 45 Hours Per Week Including Weekends

At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.

We are looking for a Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.

The successful candidate should have proven managerial experience and be physically fit as this is a very hands‑on role and some heavy lifting may be required.

A highly motivated hands‑on individual that has a passion for exceptional retail standards, driving sales & great customer service

Must have previous Garden Centre Management experience either at centre manager or deputy manager level

Be able to motivate a team of managers and supervisors to work efficiently & effectively in order to meet deadlines.

Plant knowledge preferable.

As a Garden Centre Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great in store experience.

What we Offer:

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.

Skills required:

Excellent customer service skills.

Communication and team management abilities.

Experience working in a similar role.

Experience of managing team.

Horticulture experience is beneficial.

Duties will include:

• Achieving operational excellence and managing the financial performance of your centre.
• Ensuring the highest standards of display, compliance and inventory control are
• Reporting to Regional Manager. Learning all aspects of being a manager in the Garden Centre
• From watering plants, serving customers on tills to posting on Instagram Duty
• Management, learning cash handling and weekly banking
• Booking in stock, talking to customers. Looking after plants
• Maintaining and monitoring Health & Safety in accordance with all statutory, legal and company policies
• Positivity management change, you’ll lead the team through each season with care and motivation to deliver the best.
• Ability to identify training needs. You’ll be effectively coaching and training at all levels.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward‑thinking team, we want to hear from you.

Applications close – Monday 24th August 2026

Due to the high volume of applications, we will only contact you if your application is successful.