FX Middle Office Trade Support & Controls Associate

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 32,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. is looking for an FX Services Middle Office Associate to support the Execution Trading desk, ensuring accurate trade capture, timely reconciliations, and investigation of breaks. You will work with Front Office, Back Office, and control teams to maintain robust processes and reporting.

You will manage queries, document controls, and contribute to KPI reporting while supporting small change initiatives and regulatory/compliance requirements in a fast-paced environment.

Qualifications

• Experience in Operations, Middle Office, or Trade Support with understanding of the front-to-back trade lifecycle.
• Working knowledge of FX and/or derivatives products and operational risk concepts, with a strong willingness to learn.
• Strong attention to detail and comfort working with high volumes and tight deadlines.
• Strong written and verbal communication skills with the ability to collaborate across stakeholder groups and escalated issues when needed.
• Strong analytical and problem-solving skills to investigate breaks, identify drivers, and support remediation.
• Proactive and self-driven approach with clear ownership of tasks.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong organization skills with the ability to prioritize in a fast-paced environment.
• Team-oriented, flexible, and comfortable working within defined controls and procedures.

Responsibilities

• Capture FX trades and process amendments and cancellations accurately and within required timeframes.
• Complete daily controls and reconciliations and investigate and resolve breaks and exceptions, including front-to-back reconciliations, rate tolerance checks, and static data controls.
• Resolve deal‑related queries from Front Office, Back Office, and clients, escalating issues appropriately and tracking recurring themes.
• Monitor client setup and requirement changes and support updates to processes and reference data.
• Maintain strong process discipline through accurate documentation, evidence retention, and adherence to control procedures.
• Partner with Trading, Business Management, Product, Technology, and Business Control teams to support business‑as‑usual delivery and small change initiatives.
• Produce operational management information, including volumes and amendments/cancellations, and contribute to KPI and control reporting.
• Manage a changing daily workload while meeting deadlines and control cut‑offs.

Skills

Operations

Middle Office

Trade Lifecycle

FX Products

Derivatives

Attention to detail

Communication

Excel

PowerPoint

Stakeholder mgmt

Tools

Visio

Job description

JPMorgan Chase & Co. is looking for an FX Services Middle Office Associate to support the Execution Trading desk, ensuring accurate trade capture, timely reconciliations, and investigation of breaks. You will work with Front Office, Back Office, and control teams to maintain robust processes and reporting.

You will manage queries, document controls, and contribute to KPI reporting while supporting small change initiatives and regulatory/compliance requirements in a fast-paced environment.