Future Business Operations Manager – UK/Europe

BMT; Teddington; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private Medical Insurance

Enhanced Pension

26 days' annual leave + bank holidays

Holiday trading

Retail and lifestyle discounts

Professional subscriptions paid

Job summary

BMT is seeking a Future Business Operations Lead to enable disciplined, data-driven business development across UK & Europe. You will manage a robust pipeline, govern opportunity progression and provide governance and performance reporting to regional leadership.

You will work with Business Development, Programme and Commercial teams to drive growth, ensure data quality and support governance across the Future Business function. This is a hybrid UK-based role with international travel.

Qualifications

• Experience supporting business operations, business development or bid activities in fast-paced environments.
• Ability to coordinate pipelines, forecasts and governance with multiple stakeholders.

Responsibilities

• Maintain a single regional view of pipeline performance, opportunity progression and forecast accuracy.
• Coordinate pipeline reviews, forecasting activities and reporting for regional leadership.
• Champion CRM standards, data quality and reporting excellence across the Future Business function.
• Support sales enablement, campaign tracking and knowledge management initiatives.
• Collaborate with Business Development Managers, Programme teams and Commercial staff to align opportunities with growth plans.

Skills

Data analysis

Pipeline governance

Forecasting

Stakeholder management

Governance reporting

Tools

CRM systems

SharePoint

Excel

PowerPoint

Job description

Future Business Operations Lead - UK/Europe

Contract Type: Permanent

Department: Future Business

Location: United Kingdom

Flexibility: At BMT, we believe people do their best work when they have the freedom to balance their professional and personal lives. We understand that everyone’s circumstances are different, so we’re always happy to discuss what flexibility might look like for you. While we can’t guarantee every request, we will always listen and explore options that support both you and the needs of the role.

Location: Flexible, with routine travel to BMT offices expected with Regional travel across UK & Europe as required.

About BMT

BMT is dedicated to solving some of the most important engineering challenges of our time. Our people use their technical excellence to deliver practical, meaningful solutions that make a real difference. We are committed to building a safer, more efficient, and more sustainable future. Diversity, equity, and inclusion are central to our mission, shaping our culture and supporting our purpose. Learn more about us at www.bmt.org.

Why Work for Us?

Joining BMT means joining a company that invests in you. As an Employee Benefit Trust (EBT) organisation, we’re independent and free from external shareholders - allowing us to reinvest in our people and make decisions that support long-term success.

Benefits

• Private Medical Insurance (including family cover)
• Enhanced Pension
• 18 weeks’ enhanced maternity pay (after 1 year’s service)
• Family-friendly policies
• Inclusive and supportive culture
• Annual Wellbeing Fund for hobbies and personal interests
• 26 days' annual leave plus bank holidays
• Holiday trading
• Retail and lifestyle discounts
• Professional subscriptions paid

About The Role

As Future Business Operations Lead, you will play a pivotal role in enabling disciplined, data-driven business development across BMT UK & Europe. Working within the Future Business team, you will be responsible for ensuring a robust and trusted pipeline of opportunities, providing the governance, reporting and operational support that underpins sustainable growth and informed decision-making.

This role focuses on maintaining a single regional view of pipeline performance, opportunity progression and forecast accuracy, ensuring opportunities are consistently qualified, governed and tracked throughout the business development lifecycle. You will coordinate pipeline reviews, forecasting activities, capture governance and performance reporting, transforming sales and market data into actionable insight for regional leadership.

Working closely with Business Development Managers, Programme teams, Capability leads, Commercial, Finance and Bidding colleagues, you will help create a joined-up approach to opportunity management and growth planning. You will also champion CRM standards, data quality and reporting excellence, ensuring the business has confidence in the information used to make strategic decisions.

Alongside pipeline governance, you will support sales enablement, campaign tracking, internal communications and knowledge management across the Future Business function. This is an excellent opportunity for an organised and analytically minded professional to help strengthen the operating systems, processes and governance that enable BMT to pursue the right opportunities and deliver sustainable business growth.

About You

You are a highly organised and detail-oriented professional with experience supporting business operations, business development, sales, commercial or bid activities within a fast-paced environment. You thrive on bringing structure, consistency and insight to complex processes, ensuring teams have the information, tools and governance needed to make informed decisions and drive growth.

You will have experience coordinating pipelines, forecasts, reporting or customer-related data, with a strong appreciation for the importance of accuracy, data quality and operational discipline. Comfortable working with multiple stakeholders, you can effectively track actions, manage competing priorities and support regular review and reporting activities while maintaining attention to detail.

A confident communicator, you build positive working relationships across a range of functions and can work collaboratively with business development, marketing, bidding, commercial and programme teams. You are proficient in Microsoft Excel and PowerPoint, using data and reporting to create clear, decision-ready insights and presentations.

Ideally, you will have experience working with CRM systems, SharePoint and sales or business development operations processes, including pipeline governance, forecasting and performance reporting. Experience within defence, engineering, professional services, infrastructure or other complex B2B environments would be advantageous.

Most importantly, you are proactive, analytical and resilient, with a continuous improvement mindset and a passion for helping teams operate effectively. You enjoy turning data into meaningful insight, improving ways of working and enabling business growth through strong governance, collaboration and operational excellence.