Furniture Sales Associate

Sterling Home; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading furniture retailer as a Furniture Sales Associate, where your enthusiasm and customer service skills will shine. You'll engage with customers, helping them create their dream spaces while delivering outstanding service. This role is not just about selling furniture; it’s about building lasting relationships and ensuring customer satisfaction. With over 50 years in the industry, this dynamic company offers a supportive environment and numerous development opportunities. If you're ready to be part of a team that values excellence and innovation, this is the perfect opportunity for you.

Benefits

Competitive salary

Development opportunities

Pension Plan

Staff savings scheme

30 days' holidays

Employee discount

Free Parking

Friendly working environment

Qualifications

• Experience in customer service and sales is preferred.
• Strong communication and multitasking abilities are essential.

Responsibilities

• Assist customers in finding suitable furniture solutions.
• Provide excellent customer service both in-person and by phone.

Skills

Customer service knowledge

Sales skills

Communication skills

Basic computer skills

Job description

Job Title: Furniture Sales Associate
Location: Glasgow, London Road
Job Type: Full-time or Part-Time
Contract: Permanent
Salary: Competitive with excellent earning potential

At Sterling Furniture, we’ve been leading Scotland’s furniture and homewares retail industry for over 50 years. With our innovative Sterling Home store in Uddingston and exciting refurbishments across Dunfermline, Glasgow, Edinburgh, and Aberdeen, we’re entering a new phase of growth and transformation.

Join us on this journey! We’re seeking an enthusiastic, optimistic individual to be part of our dynamic team.

About the role:

As a valued member of our team, you’ll be at the heart of helping customers create their dream spaces. You’ll actively engage with them on the shop floor, getting to know their needs and offering expert guidance to find the perfect furniture solutions. Your role is key in delivering not just great products, but an outstanding customer experience that keeps them coming back!

Responsibilities:

- Welcome and assist customers, understanding their needs
- Recommend suitable furniture and upsell additional products
- Close sales and handle documentation
- Provide excellent customer service in-person and by phone
- Support other departments when needed

Preferred Candidate Requirements:

- Customer service and sales knowledge
- High energy, resilience, and strong sales skills
- Excellent communication and basic computer skills
- Proactive in learning products; retail or furniture sales experience is a plus

Personal Traits:

- Positive, people-oriented, and reliable
- Multitasker and team player with a can-do attitude

What do we offer?

- Competitive salary
- Development opportunities to grow within the company
- Pension Plan & Sage Benefits
- Staff savings scheme
- 30 days' holidays
- Employee discount
- Free Parking
- Friendly, modern working environment

Why join us?

At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You'll have the opportunity to be part of a dynamic team dedicated to excellence and innovation.

If you're ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!

Apply now to join our team as a Furniture Sales Associate and embark on a rewarding career journey with Sterling Home.

Sterling Homes is committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn & grow together.