Funeral Services Coordinator

Central England Coop; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local cooperative society in the UK is seeking a Funeral Services Coordinator to manage daily operations and ensure exceptional care for deceased individuals. This role encompasses coordinating the fleet, maintaining equipment, implementing safety procedures, and managing stock. Strong communication and organizational skills are essential. Employees enjoy benefits like health check kits, a colleague assistance program, company sick pay, and various salary sacrifice schemes. Join us to be part of a Member-led organization that values teamwork and support.

Benefits

Annual health check kit and virtual GP

Colleague assistance programme

Healthcare Cashplan

Company sick pay

Life Assurance

Wellbeing campaign

Financial wellbeing options

Salary sacrifice schemes

Holiday buy

Responsibilities

• Coordinating the fleeting diary and operations of care centres.
• Managing fleeting requirements and ensuring fleet maintenance.
• Implementing safety and security procedures for colleagues and clients.
• Conducting daily safe and legal checks for operational smoothness.
• Ensuring accurate paperwork associated with deceased care.
• Managing stock and orders for coffins.
• Supporting colleagues' skills development and training.
• Monitoring budget and performance metrics.
• Auditing work schedules for accurate payroll.

Skills

Strong communication and organisational skills

Ability to manage and prioritise time effectively

Problem-solving mindset

Role model for Society values

Flexible and supportive

Competent with IT systems and applications

Job description

Joining us as Funeral Services Coordinator, you'll be coordinating the fleeting diary and day-to-day operations of allocated care centre(s). You'll help to ensure exceptional levels of care for people who have died, and the funeral service. this varied role, some of your responsibilities will include:

Responsibilities

• Managing fleeting requirements as well as making sure the fleet is always clean and full
• Making sure all equipment is maintained and that colleagues are trained in how to use correctly
• Prioritising colleagues, Members, and client’s safety by ensuring that safety and security procedures are implemented and followed
• Daily safe and legal checks – helping to make sure our homes trade smoothly without risk
• Making sure all operational colleagues accurately complete all paperwork associated with care for people who have died (including mortuary register, ashes register, identification processes etc)
• Managing stock holding and order of coffins
• Working with the Funeral Operations Lead to support colleagues’ skills development and training
• Staying on top of the budget and scorecard performance – helping us meet our targets
• Audit work schedules to ensure full coverage and accurate pay for everyone

Benefits

• Annual health check kit and virtual GP – Finger prick blood test kit sent to Square Healthcare, access to a virtual GP 7 days a week 8am to 8pm for you and your family
• Colleague assistance programme – support for you or your family when needed
• Healthcare Cashplan – voluntary plan to help pay towards a range of healthcare expenses
• Company sick pay – our paid sick leave helps you recover and return to work in full health
• Life Assurance – free cover after an initial qualifying period, paying nominated beneficiary if you die while employed
• Wellbeing campaign – access to wellbeing resources and benefits relevant to your role
• Giving – support charities that matter to you
• Financial wellbeing options including iTrent (Wagestream) and The Money Co-op for savings and loans
• Salary sacrifice schemes: Electric Vehicle scheme, Share Incentive Plan (SIP), Cycle to Work scheme
• Holiday buy – buy up to a week extra annual leave each year

Qualifications

• Strong communication and organisational skills
• Ability to manage and prioritise time effectively
• Problem‑solving mindset
• Role model for Society values
• Flexible and supportive, able to work closely with colleagues and assist with a wide range of duties
• Competent with IT systems and applications

To find out more about all of these plus many more reasons to join us at Central Co-op, please visit the rewards and benefits page on our careers site. We are a Member-owned and Member-led co-operative society and we welcome you to become a member and grow with us. For more information about working for us, visit our website at www.careers.coop.