Funeral Service Operative- Nights (Monday-Friday)

Funeral Partners Limited; Belfast City District; Sur place; GBP 5 500 - 7 700; Plein temps

Avantages offerts par ce poste

Training and qualifications

Full uniform

Opportunities to work within the local

Reward and recognition scheme

Employee assistance service

Résumé du poste

James Brown Funeral Directors - Belfast, part of Funeral Partners, is seeking an Out of Hours Funeral Service Operative to support our on-call rota. This overnight, on-call role requires professionalism, empathy, and discretion when families are in difficult times.

You will be the first point of contact and ensure dignified care. This position is dedicated to overnight on-call work with flexible shifts and no daytime commitments, offering a responsive, local team environment within a larger

Qualifications

• Calm, dependable and prompt when on call.
• Empathy and discretion in sensitive situations.
• Full UK driving licence required.

Responsabilités

• Responding to out-of-hours calls when required.
• Bringing the deceased into our care with dignity and respect.
• Supporting families in a calm, compassionate, and professional manner.
• Driving company vehicles (full UK licence required).
• Ensuring all procedures are carried out sensitively and in line with company standards.

Connaissances

Calm under pressure

Empathy

Full UK driving licence

Customer service

Description du poste

• Funeral Service Operative - (Night Shift)
• £28.30 per night plus removal fee of £38.00 per call-out attended
• Monday - Friday - Between 8:00pm and 8:00am
• James Brown & Sons Funeral Directors - Belfast

• Funeral Service Operative - (Night Shift)
• £28.30 per night plus removal fee of £38.00 per call-out attended
• Monday - Friday - Between 8:00pm and 8:00am
• James Brown & Sons Funeral Directors - Belfast

About Us

At James Brown Funeral Directors, we are proud to have been serving our local communities with care, compassion, and professionalism since 1904. As part of Funeral Partners, we are committed to setting the highest standards within the profession and supporting families at the most difficult times in their lives.

Our people are at the heart of everything we do. We work as a team, supporting one another to deliver a respectful and dignified service to every family in our care.

The Opportunity

We are looking for a compassionate and reliable individual to join us as an Out of Hours Funeral Service Operative, supporting our on-call rota.

This is a unique and flexible role focused solely on bringing loved ones into our care when a death occurs out of hours. You will often be the first point of contact for families during difficult times, so professionalism, empathy, and discretion are essential.

Unlike a full-time Funeral Service Operative role, this position is dedicated exclusively to overnight, on-call work, with no daytime or weekend commitments required.

Working Pattern

• On-call between 8:00pm and 8:00am, Monday to Friday only
• Minimum commitment of 5 shifts in every 4-week period
• Shifts can be worked consecutively or spread flexibly across the period
• You are not required to remain on site - simply be available to attend when needed

This flexibility makes the role particularly suitable for students or individuals with other work or daytime commitments.

Key Responsibilities

• Responding to out-of-hours calls when required
• Bringing the deceased into our care with dignity and respect
• Supporting families in a calm, compassionate, and professional manner
• Driving company vehicles (full UK licence required)
• Ensuring all procedures are carried out sensitively and in line with company standards

What We Offer

Standby payment: £28.30 per night (paid whether called out or not)

Equivalent to £141.50 per full 5-shift week

Plus a Removal fee: £38.00 per call-out attended

You’ll Enjoy The Satisfaction Of Working Within a Small Local Team Alongside The All The Benefits Of a Much Larger National Company. We Have Family Friendly Policies And Can Offer Flexible Working As Well As:

• Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
• Full uniform
• Opportunities to work within the local community
• Reward and recognition scheme
• Regular feedback surveys and opportunities to join project group
• Employee assistance service

In Addition To Your Salary, You Will Also Receive:

• Holiday pay
• Life Assurance
• Pension
• Family and friends discounts
• Christmas vouchers
• Cycle to Work Scheme
• Eye care
• Refer a friend scheme

About You

We are looking for someone who:

• Is calm, dependable, and able to respond promptly when on call
• Has a caring and respectful approach to sensitive situations
• Can work independently during overnight hours
• Holds a full UK manual driving licence
• Has good communication and customer service skills

Previous experience in the funeral industry is not essential - full training will be provided.

About Us

We are proud to be part of the Funeral Partners family - one of the UK’s leading funeral providers. We offer a sensitive, professional service and are committed to setting new standards of excellence across the industry.

Our people are at the heart of what we do. They come from all walks of life and bring with them a shared dedication to delivering exceptional care. Don’t just take our word for it - find out what our colleagues have to say by visiting our website.

Learn more: http://corporate.funeralpartners.co.uk/

Any applicant who has applied within the previous six months for this role and has not been successful need not apply.

Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team on 0118 9406900 or via email [e-mail] for any assistance.

FP1

Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1000 employees overseeing over 20,000 funerals annually.

Kingsway House, 123 – 125 Goldsworth Road, Woking, Surrey GU21 6LR

Tel: [phone]

Fax: [phone]

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