Funeral Service Operative - Casual Hours

TN United Kingdom; Lancing; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a compassionate Funeral Service Operative to join their End of Life Services team on a casual basis. This role involves providing empathetic support to bereaved families, ensuring dignified care for the deceased, and assisting in all aspects of funeral services. Candidates will receive full training, making this an excellent opportunity for those passionate about helping others. Flexibility is key, as the position requires availability for on-call shifts, including evenings and weekends. Join a team committed to delivering exceptional service and support to the community during difficult times.

Benefits

20% discount in stores

Share incentive plan

In-house training & development programmes

Qualifications

• Passionate about building relationships and helping people.
• Ability to work under pressure and demonstrate resilience.

Responsibilities

• Collecting and preparing the deceased for funerals.
• Driving vehicles and acting as a conductor at funeral services.
• Supporting local communities and building strong relationships.

Skills

Empathy

Resilience

Communication Skills

Manual Handling

Job description

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Funeral Service Operative - Casual Hours, Lancing

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Client:

Southern Co-op

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8324a4d6092c

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

We have an exciting opportunity to join our End of life services team as a Funeral Service Operative .

You will be working for us on a casual basis (bank working)when the need arises. This will be worked through booked shifts Monday-Friday and out-of-hours on an on-call rota basis.

In this role you’ll be delivering the best end of life care, support, and experience to the deceased and their families at their time of need. You’ll assist in the smooth delivery of funerals, from collection, transportation, and preparation of the deceased, through to driving our vehicles and acting as a conductor or bearer at funeral services. This is a physically and emotionally demanding role, that also calls for an empathetic and compassionate approach with an ability to remain resilient under pressure.

We are seeking an individual who is extremely passionate about building relationships, helping people, and delivering great service for the bereaved. Previous experience within the funeral industry is not required as at Southern Co-op we’ll support you in your career development and provide full training.

You must have a full, clean UK driving license for both manual and automatic vehicles. For vehicle fleet insurance purposes you must be over 25.

What to expect

• Collecting the deceased and taking them to rest at one of our funeral homes. In some cases, this may involve challenging locations and circumstances.
• Helping to dress and prepare the deceased, including preparing for viewing and placing the deceased into the coffin or casket.
• Driving our vehicles with pride and care and ensuring all our vehicles are in a pristine condition for each funeral
• Acting as a bearer on all types of funerals and removals.
• Supporting our local communities, building strong relationships, whilst acting as a trusted ambassador for our funeral care services.
• This role will involve manual handling.
• Can demonstrate resilience and work under pressure
• High level of understanding, empathy, and compassion
• Flexibility to support our on-call service, you’ll need to be available in the evenings, at weekends, and overnight, plus be flexible to occasionally cover for holidays, sickness, and busy periods
• 20% discount in stores
• Share incentive plan
• Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes

About Us

We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

If you’re successful in your application, we’ll need to perform a DBS (disclosure and barring service). This is to ensure Southern Co-op Funerals are compliant with the NAFDs Funeral Director code.

If we receive a high volume of relevant applications, we may close the advert earlierthan the advertised date, so please apply as soon as you can.