Funeral Operations Supervisor (Hiring Immediately)

JR United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 32,000; Full time

Job summary

A leading company is seeking a Funeral Operations Supervisor in Edinburgh. The successful candidate will supervise and coordinate a team to ensure high standards of funeral delivery, manage logistics, and enhance customer experiences, making a meaningful impact in the community.

Benefits

30% off Co-op branded products

23 days holidays

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Career development opportunities

Qualifications

• Strong team focus and ability to work quickly in a changing environment.
• Passion for customer experience and ensuring positive client interactions.
• A full UK manual driving license.

Responsibilities

• Manage and coordinate the schedule of ceremonial crew.
• Deputise for the care logistics manager.
• Gather and analyse insight to improve funeral delivery.

Skills

Team focus

Customer experience

Discretion

Empathy

Decision-making skills

Manual handling

Job description

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Funeral Operations Supervisor (Hiring Immediately), Edinburgh

Client: Co-op

Location: Edinburgh, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

Closing date: 13-06-2025

Care Logistics Lead

£20,880 - £31,320 plus benefits

37.5 hours per week, Monday-Friday 9am-5pm, Edinburgh, EH16 5UY

We’re looking for an ambitious logistics professional to join us as a care logistics lead. If you have the experience and empathetic approach we need, we can offer you a fantastic opportunity to develop your career with a business that puts people at the heart of its strategy.

In this role, you’ll supervise and coordinate a team of ceremonial crew to ensure each funeral is delivered to the highest standard. Using manual and digital systems, you’ll ensure everyone is in the right place at the right time.

What you’ll do

• Manage and coordinate the schedule of ceremonial crew, primarily part-time colleagues supporting on funeral days.
• Deputise for the care logistics manager.
• Plan clothing collection, movement of personal belongings, and transportation of the deceased for viewings.
• Gather and analyse insight to improve funeral delivery and team performance.
• Maintain understanding of local stakeholders and adapt processes accordingly.

This role would suit people who have

• A strong team focus and ability to work quickly in a changing environment.
• A passion for customer experience and ensuring positive client interactions.
• Discretion and empathy.
• Prompt and measured decision-making skills.
• A full UK manual driving license.
• The physical ability to carry out manual handling of heavy loads.

Why Co-op?

• 30% off Co-op branded products, 10% off other brands in stores.
• Discounts on other Co-op products and services.
• 23 days holidays (pro-rata, increasing with service).
• Pension with up to 10% employer contributions.
• Access to Employee Assistance Programme, virtual GP, and free eye tests.
• Career development opportunities, including apprenticeships.
• Supportive team environment and community impact.
• Access to Wagestream for pay as you earn.

We’re proud to do things differently. As a large co-operative owned by members, community is central to our mission. Since 1844, we’ve aimed to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment

We welcome applications from everyone and are committed to diversity. We make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. If successful, background checks including DBS, media checks, and health screening will be performed. Your social media may also be reviewed.