Funeral Operations Supervisor (Hiring Immediately)

JR United Kingdom; Broughton; On-site; GBP 20,000 - 32,000; Full time

Job summary

A national co-operative seeks a Funeral Operations Supervisor to lead and coordinate a ceremonial crew in Broughton. This role requires strong logistic skills and a customer-focused approach to ensure that funerals are conducted with sensitivity and professionalism. The supervisor will oversee scheduling, manage on-site operations, and interact with various stakeholders to meet community needs.

Benefits

30% off Co-op products

10% off other brands

Discounts on services

23 days holidays (pro-rata)

Pension with up to 10% employer contributions

Employee Assistance Programme

Virtual GP access

Free eye tests

Career development

Financial wellbeing tools

Qualifications

• Strong team focus and quick adaptability in a changing environment.
• Full UK manual driving license is required.
• Physical ability to carry out manual handling of heavy loads.

Responsibilities

• Manage and coordinate the schedule of ceremonial crew.
• Deputise for the Care Logistics Manager.
• Plan clothing collection and transportation of the deceased.

Skills

Team Focus

Customer Experience

Sensitivity

Empathy

Manual Handling

Job description

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Funeral Operations Supervisor (Hiring Immediately), Broughton

Client: Co-op

Location: Broughton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Closing date: 13-06-2025

Care Logistics Lead

£20,880 - £31,320 plus benefits

37.5 hours per week, Monday-Friday 9am-5pm, Edinburgh, EH16 5UY

We’re looking for an ambitious logistics professional to join us as a Care Logistics Lead. If you have experience and an empathetic approach, we offer a fantastic opportunity to develop your career with a business that puts people at the heart of its strategy.

In this role, you will supervise and coordinate a team of ceremonial crew to ensure each funeral is delivered to the highest standard. Using manual and digital systems, you'll ensure everyone is in the right place at the right time.

What you’ll do

• Manage and coordinate the schedule of ceremonial crew, primarily part-time colleagues who drive, carry the coffin, and support on the day of funerals.
• Deputise for the Care Logistics Manager.
• Plan clothing collection, movement of personal belongings, and transportation of the deceased for viewings, as required.
• Gather and analyze insight to improve funeral delivery and team performance.
• Maintain understanding of local environment, stakeholders such as clergy, crematoria, hospitals, and care providers, and adapt processes accordingly.

This role would suit people who have

• A strong team focus and ability to work quickly in a changing environment.
• A passion for customer experience and ensuring positive client experiences by understanding needs.
• Sensitivity, discretion, and empathy.
• Ability to act promptly yet thoughtfully.
• A full UK manual driving license.
• Physical ability to carry out manual handling of heavy loads.

Why Co-op?

• Benefits include 30% off Co-op products, 10% off other brands, discounts on services, 23 days holidays (pro-rata), a pension with up to 10% employer contributions, and more.
• Access to Employee Assistance Programme, virtual GP, free eye tests, career development, and financial wellbeing tools.

Building an inclusive work environment

We welcome applications from everyone and are committed to diversity. Reasonable adjustments can be made for applicants with disabilities. We are part of the Disability Confident scheme, offering interviews to disabled candidates who meet minimum criteria.

We will perform background checks including DBS, adverse media, occupational health, and social media screening. Employment offers are conditional upon successful completion of these checks.