Funeral Director

Dignity Plc; Bath; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Annual leave up to 25 days

Bonus up to £500

4% matched pension

Life assurance 2x salary

Staff discounts & eyecare

Employee assistance programme

Training & development

Free on-site parking

Job summary

Dignity Plc is seeking an experienced Funeral Director in Bath to oversee funeral operations and support families through difficult times. You will lead services, coordinate teams and ensure dignity and care across every step of the process.

You will engage with local communities, build trusted relationships and mentor junior staff while meeting regulatory requirements and maintaining the highest standards of service.

Qualifications

• Experience leading funeral services and coordinating teams.
• Full UK driving licence (essential).
• In-depth knowledge of funeral processes, legal requirements.
• Excellent communication and leadership under pressure.
• Ability to work flexibly, including weekends and on-call.
• Proficient with IT systems and office software.

Responsibilities

• Lead funeral services with professionalism and attention to detail.
• Run pre-funeral briefings to ensure clarity and coordination.
• Offer a consultative approach to explore options with families.
• Collaborate with arrangers, specialists, FDs and care teams.
• Support diary, resources and records management.
• Assist with coffin preparation and chapel duties as needed.
• Provide leadership and mentoring to team members.

Skills

Leadership

Communication

Organisational skills

People management

Compassionate care

Tools

Microsoft Office

Outlook

Internal databases

Job description

We're looking for an experienced and compassionate individual to join our team as a Funeral Director. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an essential role in engaging with the local community and building trusted relationships.

Why This Role Matters

This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You'll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.

Your Impact and Responsibilities

As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You'll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for.

From the first meeting to the day of the funeral and beyond, you'll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans.

Responsibilities

• Lead funeral services with professionalism and attention to detail
• Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated
• Offer a consultative approach - helping families explore available options and understand what's possible
• Collaborate with arrangers, specialists, FDs and care teams
• Support the team in managing the diary, resources and records
• Assist with coffin preparation, handling of the deceased, and chapel duties where required
• Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
• Support with local community engagement and promotion of the brand you represent - build relationships with care homes, celebrants and local religious and ethnic groups.
• Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination.

Requirements

• Previous experience leading funerals, working with the deceased and supporting families.
• A Full UK Driving Licence (essential).
• In-depth knowledge of funeral processes, legal and regulatory requirements.
• Excellent communication, leadership, and organisational skills.
• Calm under pressure with a respectful, compassionate approach to service.
• Physically capable of manual handling tasks, including coffin bearing.
• Able to work flexibly, including weekends and on-call.
• PC Literate - Able to use a range of IT systems, including Microsoft Office, Outlook and internal databases (training provided).

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Benefits

• Time to recharge - Up to 25 days' annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset.
• A little extra reward - Opportunity to earn a yearly bonus of up to £300-£500 in recognition of your contribution.
• Planning for your future - 4% matched pension to help you build long-term financial security.
• Peace of mind - Life assurance cover at 2x your salary to support your loved ones.
• Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities.
• Making work easier - Free on-site parking available at most of our locations.

Why Dignity

Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country help families say goodbye to the people they love. It's a responsibility we take seriously, and it matters.

Dignity is changing for the better. We're investing in better training, better support and better tools for our funeral teams, so you can focus on what matters most: being there for families when they need us.

You'll be part of a close-knit team who look out for each other and take real pride in their work. No two days are the same, and the work you do is noticed and valued.

If you want a job that is genuinely meaningful, helping families across Britain through one of the hardest times in their lives, this is a good place to build a career.