Fundraising Assistant – Digital

Bliss; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Bliss is the UK’s leading charity for babies born premature or sick. We are seeking a Fundraising Assistant (Digital) to support Community and Events, manage virtual challenges, and assist with events such as the London Marathon and Great North Run.

You will moderate online groups, draft copy, schedule posts, respond to supporters, and help keep our supporter data clean and up to date while ensuring excellent donor care. Some evenings/weekends may be required.

Qualifications

• Experience in community and events fundraising is preferred.
• Ability to moderate online communities and engage supporters.
• Ability to draft and review copy for emails and communications.
• Strong attention to detail and proactive attitude.

Responsibilities

• Provide support to the C&E team on delivery of our virtual fundraising challenges.
• Provide support to the team in our various day to day fundraising activities.
• Provide thoughtful, knowledgeable and engaging moderation within our Facebook groups, helping to create positive and supportive online communities.
• Assisting with scheduling and drafting of social media posts
• Responding to communication via email, SMS and social media messages
• Helping to draft and review copy for email and other communications
• Preparing data for internal and external teams
• Deliver exceptional supporter care to all Bliss supporters
• Ensure the supporter database is accurate and up to date, as well as following all relevant financial processes to ensure income is recorded accurately
• Help maintain relevant Community & Events webpages and forms
• Carry out any other duties as may be reasonably required

Skills

Moderation on social media

Fundraising support

Social media scheduling

Communications (email/SMS)

Data preparation

Tools

Facebook groups moderation

Job description

Fundraising Assistant – Digital

Bliss is the UK’s leading national charity for babies born premature or sick. We are looking for an organised and enthusiastic Fundraising Assistant (Digital) to join our passionate Community and Events team to help make a real difference to the lives of families and babies in neonatal care.

You will use your proactive can-do attitude and attention to detail to help ensure that each of our amazing supporters feels appreciated and valued whilst fundraising for Bliss. The role will support the team with our virtual challenges as well as a number of exciting events such as the London Marathon, Great North Run and community fundraising.

Terms

Location: Hybrid (a minimum of three of your days over two weeks will be worked in the office Bliss Head Office, London SE1)
Salary: £27,500 per year
Terms: Full-time (35 hours per week). Permanent. Regular evening/weekend work (remote) at certain points during the year

Role Details

This will be a great opportunity for you to learn more about all elements of Community and Events fundraising and get involved across a diverse portfolio of activities. You will help ensure that each of our amazing supporters receives a great experience when fundraising for Bliss.

You will be required to work some evenings and weekends either remotely when moderating our Facebook groups or in person at third party events such as the London Marathon.

The ideal candidate will be able to demonstrate the following skills and experience:

In this role, you will:

• To provide support to the C&E team on delivery of our virtual fundraising challenges.
• To provide support to the team in our various day to day fundraising activities
• Provide thoughtful, knowledgeable and engaging moderation within our Facebook groups, helping to create positive and supportive online communities.
• Assisting with scheduling and drafting of social media posts
• Responding to communication via email, SMS and social media messages
• Helping to draft and review copy for email and other communications
• Preparing data for internal and external teams
• To deliver exceptional supporter care to all Bliss supporters
• To ensure the supporter database is accurate and up to date, as well as following all relevant financial processes to ensure income is recorded accurately
• Help maintain relevant Community & Events webpages and forms
• To carry out any other duties as may be reasonably required

For more details please view the job description and person specification below.

Job description

Download the Job description (opens as a PDF).

About Bliss

Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.

We champion the right of every baby born premature or sick to excellent neonatal care, experience and outcomes. We achieve this by improving care, giving voice to babies, and supporting parents to be partners in care.Read more information about Bliss.

Recruitment Timeline

• The deadline for applications is Sunday 8th November 2026
• First round interviews will be held on w/c 16th November, virtually
• Second interviews in person at our London Bridge offices on Tuesday 24th November