Fundraising and Marketing Administrator

Get Staffed Online Recruitment Limited; Redditch; Hybride; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

30 days annual leave

Employer pension contribution (up to 8

Access to an employer assistance plan

Enhanced sick pay

Enhanced family leave policies

Résumé du poste

Get Staffed Online Recruitment Limited is seeking a part-time Fundraising and Marketing Administrator to support the charity across fundraising, marketing and Star Award coordination. The role involves processing nominations, handling communications with nominators and recipients, and maintaining accurate records.

Flexibility is offered with 18 hours per week, hybrid working with at least one day in Redditch.

Qualifications

• Experience supporting colleagues to achieve shared goals.
• Excellent attention to detail and data accuracy.
• Strong organisational and time management abilities.
• Proficient with Microsoft Office and CRM systems.
• Clear written and verbal communication skills.

Responsabilités

• Coordinate Star Award nominations from submission to fulfilment.
• Support fundraising and marketing campaigns with logistics.
• Maintain donor and supporter data in the CRM.
• Assist with event logistics and post-event follow-ups.
• Provide day-to-day admin support across teams.

Connaissances

Microsoft Office

CRM systems

Data entry accuracy

Organisation

Communication skills

Team support

Attention to detail

Experience in charity sector

Outils

CRM software

Outlook / Teams

Description du poste

Fundraising and Marketing Administrator (Known internally as Awards and Partnerships Coordinator)

Location: Hybrid (minimum one day per week in our client's office in Redditch, Worcestershire)

Employment Type: Part-Time; Permanent; 18 hours per week (flexible working considered and to be agreed with Line Manager)

Our client is the charity supporting the nursing and midwifery family through tough times. They provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. They are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.

The Role

To provide efficient and holistic support across our client. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners.

The role will provide coordination of their Star Awards and provide support for fundraising and marketing activities.

Person Profile

This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload.

Main Responsibilities

• Coordinate the processing of our client's Star Award nominations, from submission to fulfilment.
• Post awards packs for the Star Awards and ensuring they arrive in a timely manner.
• Communicate with nominators, recipients, and partners to ensure an exceptional experience.
• Maintain accurate nomination records and provide regular reports on activity and outcomes.
• Liaise with suppliers and external partners regarding award materials and distribution.
• Ensure all nomination data is recorded accurately and kept up to date in internal systems.

Fundraising and Marketing Support:

• Support fundraising and marketing campaigns with logistical tasks.
• Maintain supporter and donor data within the CRM, ensuring accurate records.
• Assist with the production and distribution of fundraising materials and communications to supporters.
• Support event logistics, booking arrangements, and post-event follow-ups.
• Respond to fundraising and marketing enquiries by email and phone.
• Support donor stewardship activities, including thank you communications and recognition initiatives.
• Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency.
• Coordinate meetings with partners and supporters, including scheduling and sending invitations.

General Administrative and Cross-Team Support:

• Provide day-to-day administrative support to colleagues across the organisation.
• Assist with data entry, data cleansing, and routine database maintenance.
• Support the management of shared inboxes, ensuring queries are responded to or directed appropriately.
• Follow established processes and procedures to ensure consistency and accuracy in all tasks.

Person Specification

Skills, Knowledge and Experience

• Ability to adapt approach and communication style to suit the audience.
• Experience of supporting colleagues to achieve shared goals.
• Excellent attention to detail and accuracy in data entry and record keeping.
• Strong organisational and time management skills with ability to prioritise effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience working with CRM systems or databases.
• Strong written and verbal communication skills.
• Ability to handle confidential information sensitively and appropriately.
• Experience working within a charity or healthcare-related organisation.
• Knowledge of fundraising, marketing or event administration.
• A flexible, supportive working culture.
• 30 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.