Fund Administration Team Lead - Client Service & Mentorship

Itchyfeet Recruitment Agency; United Kingdom; On-site; GBP 42,000 - 64,000; Full time

Job summary

Itchyfeet Recruitment Agency represents a client financial services firm seeking an Assistant Manager for Fund Administration to oversee a broad range of fund operations and team workloads. This permanent role emphasizes mentoring, adherence to policies, and delivering high-quality client service across the fund lifecycle.

The ideal candidate has five+ years in fund administration and strong knowledge of fund secretarial functions, AML/KYC legislation, and regulatory frameworks.

Qualifications

• Five years’ experience in fund administration, ideally at an assistant manager level.
• Background in fund company secretarial functions at the same level.
• Proven ability to deliver quality client service.
• Strong staff management and motivational skills, promoting a culture of excellence.
• Ability to meet deadlines in a collaborative and flexible manner.
• Excellent interpersonal and communication skills with strong attention to detail.
• In-depth knowledge of financial services, including regulatory frameworks.
• Understanding of AML and KYC legislation and requirements.
• Ability to work independently and take initiative.
• Professional qualification as chartered secretary (ICSA), chartered accountant, or lawyer would be advantageous.

Responsibilities

• Oversee a complex range of fund structures and operations.
• Mentor and manage team workloads, delegating tasks effectively.
• Ensure adherence to internal policies and procedures.
• Assist in establishing new structures and transitioning processes.
• Provide exceptional service to clients and stakeholders.
• Act as a signatory following company policies.
• Support billing procedures and debt settlements within the team.
• Conduct performance appraisals and monitor objectives.
• Address queries from colleagues, clients and advisors.
• Develop and maintain client and advisor relationships.
• Coordinate fund operations including investor calls, distributions and company secretarial matters.
• Ensure accurate execution and recording of activities.

Job description

Itchyfeet Recruitment Agency represents a client financial services firm seeking an Assistant Manager for Fund Administration to oversee a broad range of fund operations and team workloads. This permanent role emphasizes mentoring, adherence to policies, and delivering high-quality client service across the fund lifecycle.

The ideal candidate has five+ years in fund administration and strong knowledge of fund secretarial functions, AML/KYC legislation, and regulatory frameworks.