Functional Test Manager

AQA; Manchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Functional Test Manager, where you will lead the transformation of software testing for digital exams. This pivotal role involves ensuring high-quality software delivery while fostering a culture of innovation and excellence. With a focus on agile methodologies and cloud-based technologies, you will mentor a dynamic team and shape testing processes that have a real impact on education. Enjoy a flexible work environment, competitive benefits, and the opportunity to develop professionally in a supportive atmosphere. If you're passionate about quality assurance and want to make a difference, this is the role for you.

Benefits

Flexible work environment

Competitive pension scheme

25 days of annual leave

Comprehensive health coverage

Eco-friendly transport schemes

Qualifications

• Strong leadership and management experience in testing teams.
• Deep understanding of automation tools and agile practices.

Responsibilities

• Lead functional and non-functional testing activities for software delivery.
• Mentor and coach team members to foster growth and development.
• Drive continuous improvement in testing processes and practices.

Skills

Leadership skills

Testing practices

Automation tools

Agile methodologies

Communication skills

Problem-solving abilities

Education

Relevant degree or equivalent experience

Tools

MTM

TFS

JIRA

ALM

Job description

time left to apply End Date: January 6, 2025 (11 days left to apply)

job requisition id R6003

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Functional Test Manager

Hybrid – 2 x days per week in Manchester office

Permanent

Imagine leading the way in transforming how software testing is done, ensuring high-quality digital exams that shape the future of education.

At AQA, we’re transitioning to cutting-edge cloud-based technologies and agile delivery models. Join us as a Functional Test Manager where your expertise will be pivotal in delivering top-tier software while fostering a culture of trust, innovation, and excellence.

Your Opportunity Awaits:
As a Functional Test Manager, you’ll be at the heart of ensuring our software meets defined requirements, industry best practices, and operational excellence. With a focus on agile delivery, you’ll support the Head of Test in building a robust testing function. This is your chance to mentor a dynamic team, shape processes, and lead projects that have a real impact.

What’s in it for you?

• Enjoy a flexible work environment with a 35-hour week and extensive opportunities for professional and personal development.
• Benefit from a competitive pension scheme, starting at 6% and rising up to 11.5%.
• Receive 25 days of annual leave, increasing to 30 days with service, plus bank holidays and additional Christmas office closure.
• Comprehensive health coverage from day one, including Bupa PMI, Health Cash Plan, and Life Assurance.
• Participate in eco-friendly transport schemes, including electric vehicles and cycle-to-work options.

What You’ll Do:

• Lead testing activities, both functional and non-functional, ensuring quality and timely delivery.
• Plan, resource, and track test progress across multiple projects.
• Drive agile practices, continuous delivery, and automation.
• Build and maintain relationships with stakeholders and 3rd-party vendors.
• Foster team growth through coaching, mentoring, and cross-skilling.

What will I need to succeed?

• Strong leadership skills with experience in managing test teams.
• Deep understanding of testing practices, automation tools, and agile methodologies.
• Excellent communication and problem-solving abilities.
• Proven ability to inspire, coach, and deliver in a fast-paced environment.

Read the full job description and upload your most recent CV with a cover letter explaining your suitability for the role.

Closing date for applications will be 5th January 2025. Interviews will be face to face in Manchester during January 2025.

Full Job Description

Summary

Purpose: To ensure the predictable and successful delivery of software for AQA’s key operational systems, through providing leadership and hands-on support in the area of test for programmes/projects as required.

Ensuring that all software delivered is tested in line with defined requirements, industry best practices, departmental standards and wider AQA policies/procedures.

Helping to complete AQA’s ongoing transition to a single, consistent set of cloud-based technologies (technology re-platform) and move to an agile delivery model in line with current software development best practices (Scrum/Kanban; continuous delivery) – and automation to continually improve and enhance that technology for new and changing business needs.

The role of the Test Manager is to support the Head of Test to ensure all test activities both functional and non-functional are planned, resourced and delivered to time and quality.

Through strong leadership and technical skills, the purpose of the role will be to engender a culture of trust, openness, collective ownership, efficiency and technical excellence.

Activities:

• Support the Head of Test in implementing and continuously improving software and test practices, processes and tools aligned to agile and lean principles.
• Ensure the successful delivery of software solutions projects in line with agreed timescales and priorities.
• Mentor and coach other team members, driving personal and professional development to facilitate cross skilling in the team.
• Identify ways to continually improve team processes and ways of working, and support the Head of Test in the creation of a centre of excellence for Test in AQA.
• Drive the continuous improvement of ways of working in Software Solutions and of wider departmental practices.
• Ensure a delivery focused approach to testing, whilst maintaining a proportionate balance between the need for quality vs. delivery in the context of the high stakes nature of AQA’s business.
• Work with the business, other technical teams and external partners (third parties) to design, plan and deliver software solutions and software solution integrations.
• To build and foster strong working relationships with colleagues, key business stakeholders, 3rd party partners and throughout AQA.
• Undertake appropriate mitigation and avoidance actions as assigned, in accordance with identified Issues and Risks.
• Provide regular, simple, clear and accurate reporting and tracking on test activities.
• Line manage Test team members to get the best outcomes for individuals and AQA in line with AQA’s practices, policies and procedures.
• To model leadership behaviours with confidence and to get the very best from direct reports and teams by providing clarity, feedback, coaching and development, while continuously seeking to enhance performance in line with business objectives.
• To comply with all AQA’s policies and other legislative requirements, including but not limited to HSE, Equal Opportunities and ISMS.
• Where business needs change, to undertake other responsibilities which are of a commensurate level outside the terms of this role profile.

To be successful in this role, you will need to know:

• A broad understanding of testing and its role, relevance and application in either a commercial or an educational environment.
• Excellent understanding of different types of testing, e.g. functional, non-functional and user acceptance including relevant artefacts associated and suitable application.
• A strong understanding of the use of technology to improve the efficiency, reliability and repeatability of the testing discipline.
• A good understanding of the software development lifecycle in an agile setting.
• Skilled at leading a team, with individuals across a range of geographical locations.
• Proven ability to manage, mentor and develop a team to achieve personal and business success.
• Experienced in working with third party suppliers and vendors.
• Excellent planning and reporting skills.
• Strong people management skills with the ability to inspire and motivate team members and other colleagues to meet deliverables and adhere to agreed processes and ways of working.
• Ability to work effectively across all levels of the organisation, leading by example to develop and maintain effective working relationships with a range of partners and stakeholders.
• Excellent communication skills including the ability to work collaboratively, negotiate, influence and provide constructive challenge.
• Able to solve problems and unblock challenges that may hinder progress.
• Assertive and resilient to be able to challenge project members and stakeholders when they are not delivering on their accountabilities.
• Data savvy and able to analyse, interpret and report back complex information in a meaningful way.
• Ability to resolve problems and adapt to change in a fast-moving environment.
• Regularly displays courage and calmness under pressure; and actively encourages others to do the same.
• Ability to inspire and motivate team members and other colleagues.
• Ability to take ownership of both software solution delivery and continuous improvement activities, delivering through self and others.
• Ability to coach and mentor individuals to support individual development and wider departmental continuous improvement.
• Ability to lead by example to develop and maintain effective working relationships with a range of partners and stakeholders.
• Significant experience as a successful Test professional, with evidence of delivering tasks at a high level of quality, at all stages of the project lifecycle, from requirements gathering and clarification through to successful implementation.
• Experience of leading functional and non-functional testing teams including use of automation.
• Demonstrable experience in successfully leading small Software Solutions teams to achieve personal and business success.
• Experience of line managing teams of technical staff, including active performance management.
• Demonstrable experience in using one or more testing tools in supporting implementation of agile practices, e.g. MTM, TFS, JIRA, ALM etc.

About Us

AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.

Reasonable Adjustments

If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at [e-mail] or on 07813 724161. We are asking for this information to make the process as equitable as possible for each candidate.

Smart Working

We’re operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.

Equality, diversity and inclusion

AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.

Conflict of Interest

Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.

Safeguarding

AQA is committed to the safeguarding of children and adults at risk. We’re dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly.

For more information on safeguarding at AQA please visit the AQA website.