Clinical Assessor

Capita Personal Independence Payment (PIP); Worcester; Hybrid; GBP 39,500 - 40,500; Full time

Benefits offered by this job

Hybrid working

£39,500 starting salary, rising to £40

HCPC/NMC fees paid

Pension and life assurance

Cycle2Work scheme

Headspace access

25 days holiday

Volunteering day

Job summary

Capita HAAS at Worcester Clinic is seeking a Clinical Assessor/Functional Specialist to meet claimants in person or by video, write in-depth reports and provide clinical recommendations. The role offers a hybrid schedule, with a starting salary of £39,500 and potential to rise to £40,500 after approval, plus a comprehensive benefits package.

The role emphasizes structured, flexible working patterns, ongoing training, and clear career pathways within Capita HAAS, supporting benefits applications

Qualifications

• Must be NMC or HCPC registered with valid PIN and no current restrictions.
• Minimum of one year post-registration experience required.
• Strong communication and interpersonal skills with report writing ability.
• Proactive in meeting structured targets while working remotely.

Responsibilities

• Carry out structured assessments to understand health impact on daily living.
• Produce high quality, detailed, evidence-based reports for DWP decisions.
• Complete up to 3 assessments per day via clinic, video call or phone.

Skills

Empathy

Communication

Reporting quality

IT proficiency

Time management

Education

NMC HCPC registered (NMC/HCPC)

Tools

Microsoft Office

Job description

Are you looking for a better work/life balance?

Weare recruiting forseveralhybridroles based at ournewWorcesterClinic,which will be opening in the coming weeks.

MainLocation:Worcester–addressto be confirmedsoon

Ifyou’rea registered nurse, paramedic, occupationaltherapistor physiotherapistready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values ofCustomersFirst,FearlessInnovation,Achieve TogetherandEveryoneisValuedunderpin how we treat each other and our clients.

As aClinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

Job Description

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
• Full or part time hours (minimum 3 days per week)
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
• £39,500 starting salary, rising to £40,500 after DWP approval
• 10% of Salary Bonus scheme (based on quality and performance)
• Hybrid working – home and clinic based (up to 3 days per week)
• HCPC/NMC fees paid and full revalidation support
• 15 weeks’ full maternity, adoption and shared parental pay
• Company pension, life assurance and Cycle2Work scheme
• Discounts across retail, travel, technology and wellbeing
• Free access to Headspace (for you and up to 5 others)
• A paid volunteering day each year
• Ongoing training, development and clear career pathways
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days

Key responsibilities

• Conducting assessments to evaluate how conditions impact daily living
• Observing, listening and gathering information with empathy
• Analysing clinical evidence and supporting documentation
• Producing detailed written reports (3,000–4,000 words)
• Providing clear clinical justification to support DWP decisions
• Continuously developing knowledge across a range of conditions

In this role you will

• Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
• Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
• Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone

Qualifications

About you

• NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
• Minimum of one year’s post-registration experience
• Strong communication and interpersonal skills
• Ability to produce clear, accurate and detailed reports
• Comfortable working quickly to meet structured targets
• Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
• excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
• A driving licence or access to transport for assessment centre working

Please note:all candidates must hold the right to work in the UK as we are unable to offervisa sponsorshipfor this role.

Additional Information

About Capita HAAS

Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).

Security and compliance

Successful candidates willbe requiredto successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

What happens next

Please do complete our short application form and upload yourCV.(Please ensure there are no unexplained gaps in your CV).

We’rean equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet theminimumcriteria for this role.

If you have queries, or want to discuss any reasonable adjustments, pleasecontactour friendly recruitment team:

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