Functional Consultant Billing

JR United Kingdom; Stevenage; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the utilities market seeks a Functional Consultant for Billing to join their project team in Stevenage. The role demands relevant ERP experience and strong analytical skills to ensure timely implementation of the UMAX solution, enhancing customer satisfaction and operational performance. You'll collaborate closely with clients, manage expectations, and drive continuous improvement in this dynamic environment.

Benefits

Warm welcome and integration support

Career development and personal growth opportunities

Attractive and competitive salary with fringe benefits

Qualifications

• 4-7 years of experience as a Functional Consultant in ERP/CRM project implementations.
• Experience with Billing processes is a must.
• Expert in identifying business requirements.

Responsibilities

• Manage customer expectations and translate business requirements into application solutions.
• Attend workshops and meetings with the customer onsite.
• Apply expertise to deliver high-quality consulting services.

Skills

Analytical Skills

Customer Orientation

Problem-solving

Communication Skills

Education

Master's Degree or equivalent

Tools

Microsoft Dynamics 365

Job description

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Functional Consultant Billing, Stevenage

Client: Itineris

Location: Stevenage, UK

Job Category: Other

EU work permit required: Yes

Job Views: 7

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience within the Billing domain.

*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities tools & processes for effective sales, increased customer contribution margins, reduced lead times, and streamlined operations. It enables operational performance and customer experience improvements while reducing costs.

As our Functional Consultant, you…

• are the link between Business and IT
• manage customer expectations and translate Business & Functional requirements into application solutions
• attend workshops & meetings with the customer onsite
• follow up on testing and guarantee quality of the solution
• contribute to the further evolution of the Itineris standard UMAX solution
• take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
• collaborate closely with the Project Manager and Service Delivery Consultants
• participate in project progress meetings and proactively identify risk areas
• apply your expertise to deliver high-quality consulting services to new and existing customers
• continuously develop and extend your knowledge within the Utility market, and transfer knowledge to colleagues
• possess strong analytical skills (master’s degree or equivalent through experience)
• experience with Billing processes is a MUST
• have at least 4-7 years’ experience as a Functional Consultant in large, complex ERP/CRM project implementations
• are an expert in identifying business requirements and have an excellent understanding of customers’ business processes
• experience with Microsoft Dynamics 365 is a plus
• have excellent oral and written communication skills
• are willing to travel to the client (Reading area), depending on the project phase
• are a dynamic team player with a problem-solving mentality
• are hands-on, like to take initiatives, and are driven by quality
• are 100% customer-oriented and adapts swiftly to fast-changing environments

We offer you…

• a warm welcome! Enthusiastic colleagues will help you integrate and feel at ease
• the opportunity to gain valuable experience in a fast-changing technological market
• in-depth initial training, long-term career development, and personal growth
• an attractive & competitive salary with fringe benefits