Functional Consultant Billing

JR United Kingdom; Chelmsford; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join a leading company as a Functional Consultant Billing in Chelmsford, responsible for the successful implementation of the UMAX solution. You will bridge the gap between business and IT, ensuring customers' needs are met through your extensive knowledge of billing processes and ERP systems. This role offers a competitive salary and numerous professional development opportunities.

Benefits

Warm welcome and integration support

Valuable experience in a technological market

In-depth initial training

Long-term career development

Competitive salary with fringe benefits

Qualifications

• 4-7 years' experience as a Functional Consultant for large ERP/CRM projects.
• Experience with Billing processes is a MUST.
• Strong ability to identify business requirements.

Responsibilities

• Manage customer expectations and translate requirements into solutions.
• Follow up on testing and guarantee quality.
• Collaborate with Project Manager and team members.

Skills

Analytical skills

Customer orientation

Problem-solving

Communication skills

Team player

Education

Master's degree or equivalent

Tools

Microsoft Dynamics 365

Job description

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Functional Consultant Billing, Chelmsford

Client: Itineris

Location: Chelmsford, UK

Job Category: Other

EU work permit required: Yes

Job Views: 7

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience within the Billing domain.

*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times, and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.

As our Functional Consultant, you…

• are the link between Business and IT
• manage customer expectations, and translate Business & Functional requirements into application solutions
• attend workshops & meetings with the customer onsite
• follow up on testing and guarantee quality of the solution
• contribute to the further evolution of the Itineris standard UMAX solution
• take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
• also collaborate closely with the Project Manager and Service Delivery Consultants
• participate in the project progress meetings and proactively identify risk areas
• apply your expertise to deliver high quality consulting services to new and existing customers
• continuously develop and extend your knowledge within the Utility market, and transfer knowledge to other colleagues
• have strong analytical skills (master’s degree or equivalent through experience)
• experience with Billing processes is a MUST
• have at least 4-7 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations
• are an expert in identifying business requirements and have an excellent understanding of customers’ business processes
• experience with Microsoft Dynamics 365 is a plus
• have excellent oral and written communication skills
• are willing to travel – depending on the project phase – to the client (Reading area)
• are a dynamic team player with a true problem-solving mentality
• are hands-on, like to take initiatives, and are driven by quality
• are 100% customer oriented and adapts swiftly to fast-changing environments

We offer you…

• a warm welcome! Enthusiastic colleagues will help you integrate and quickly feel at ease with us
• to gain valuable experience in a fast-changing technological market
• in-depth initial training, long-term career development and personal growth
• an attractive & competitive salary with fringe benefits