Functional Consultant Billing

JR United Kingdom; Gloucester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Functional Consultant for the successful implementation of the UMAX solution at customer locations in the UK. This role requires strong ERP implementation experience within the Billing domain, alongside robust analytical and communication skills. Join a dynamic team that values career development and offers a competitive salary within a thriving technological landscape.

Benefits

Comprehensive initial training

Long-term career development

Personal growth opportunities

Competitive salary with fringe benefits

Qualifications

• At least 4-7 years’ experience as a Functional Consultant.
• Experience with Billing processes is a MUST.
• Expert in identifying business requirements with understanding of customer business processes.

Responsibilities

• Manage customer expectations and translate requirements into solutions.
• Attend workshops & meetings with the customer onsite.
• Contribute to evolution of Itineris standard UMAX solution.

Skills

Analytical Skills

Problem-solving

Customer-oriented

Communication Skills

Education

Master’s degree or equivalent experience

Tools

Microsoft Dynamics 365

Job description

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Functional Consultant Billing, Gloucester

Client: Itineris

Location: Gloucester, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 7

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience within the Billing domain.

*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times, and streamlined operations. It enables utilities to enhance operational performance and customer experience while reducing costs.

As our Functional Consultant, you…

• are the link between Business and IT
• manage customer expectations and translate Business & Functional requirements into application solutions
• attend workshops & meetings with the customer onsite
• follow up on testing and ensure quality of the solution
• contribute to the further evolution of the Itineris standard UMAX solution
• take ownership of the assigned modules and interact with other team members (Functional Solution Architect, Developers, Testers…)
• collaborate closely with the Project Manager and Service Delivery Consultants
• participate in project progress meetings and proactively identify risk areas
• apply your expertise to deliver high-quality consulting services to customers
• continuously develop and extend your knowledge within the Utility market, and transfer knowledge to colleagues
• possess strong analytical skills (master’s degree or equivalent through experience)
• experience with Billing processes is a MUST
• have at least 4-7 years’ experience as a Functional Consultant in large, complex ERP/CRM projects
• are an expert in identifying business requirements and have an excellent understanding of customer business processes
• experience with Microsoft Dynamics 365 is a plus
• have excellent oral and written communication skills
• are willing to travel to the client (Reading area) depending on project phase
• are a team player with a problem-solving mentality
• are hands-on, proactive, and driven by quality
• are customer-oriented and adapt swiftly to fast-changing environments

We offer you...

• a warm welcome! Enthusiastic colleagues will help you integrate quickly
• valuable experience in a fast-changing technological market
• comprehensive initial training, long-term career development, and personal growth
• an attractive & competitive salary with fringe benefits