Function Administrator

Leonardo Hotel and Conference Venue Aberdeen Airport; Aberdeen City; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Job summary

Leonardo Hotel and Conference Venue Aberdeen Airport is seeking a Function Administrator to support events and hotel operations. You will create PMs and deposits, process credit card payments for events and groups, and post M&E revenue daily.

You’ll produce reports, update PMS with accurate information, prepare function sheets, perform competitor checks, and keep shared drives and portals updated. The role offers ongoing training, wellbeing initiatives, and staff perks within a welcoming

Responsibilities

• Create PMs and deposits
• Charge credit card payments for events and groups
• Post M&E revenue daily
• Send invoice requests for prepaid events and groups
• Produce departmental reports
• Input enquiries in line with system and Leonardo standards
• Ensure PMS systems are updated with accurate and relevant information for each hotel
• Produce function sheets for all internal events
• Complete competitor shop calls and update relevant systems
• General office supplies
• PMS housekeeping – accounts and agents attached to bookings
• Update shared drives
• Support updating internal documents and external portals as required
• Work in accordance with standard operating procedures for the department
• Utilise all relevant systems correctly to complete tasks in a timely manner
• Adhere to Company policies, procedures and relevant legislation at all times
• Complete any other reasonable request made by a member of the management team
• Some of the perks our Function Administrator could enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe, Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops, Talent referral scheme, Thank You Week: from ice cream trucks to yoga classes and lots in between!, Wellbeing Calendar, Ongoing job-related training programmes with clear paths for progression

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!Key Responsibilities:Create PM’s and depositsCharge credit card payments for events and groupsPost M&E revenue dailySend invoice requests for prepaid events and groupsProduce departmental reportsInput enquiries in line with system and Leonardo standardsEnsure PMS systems are updated with accurate and relevant information for each hotelProduce function sheets for all internal eventsComplete competitor shop calls and update relevant systemsGeneral office suppliesPMS housekeeping – accounts and agents attached to bookingsUpdate shared drivesSupport updating internal documents and external portals as requiredWork in accordance with standard operating procedures for the department.Utilise all relevant systems correctly to complete tasks in a timely mannerAdhere to Company policies, procedures and relevant legislation at all timesComplete any other reasonable request made by a member of the management teamSome of the perks our Function Administrator could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Function Administrator?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!