Full Time Supervisor, Carvela, Livingston

KURT GEIGER; Livingston; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Amazing employee discounts

Generous bonus structure

Competitive base pay

Job summary

Kurt Geiger is seeking a motivated retail team member to deliver outstanding service, engage customers, and uphold brand standards in our Livingston store. You will help with stock, be a brand ambassador, and support promotions while working with a supportive team in a busy fashion environment.

Benefits include a generous bonus structure, amazing employee discounts, and competitive hourly pay. The role requires a confident team player with a passion for fashion and customer satisfaction.

Qualifications

• Experience in delivering high quality customer service.
• Ability to understand customer needs and guide product selections.

Responsibilities

• Consistently deliver exceptional service to customers.
• Open and close till system and secure store in absence of senior management.
• Welcome clients, guide them to products, and understand their needs.
• Manage stock, check pairs, and maintain stockroom standards.
• Keep shop floor tidy and replenished while upholding store standards.
• Support management in achieving sales targets and training juniors.

Skills

Strong communicator

Retail experience

Team player

Target driven

Job description

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.

WE NEED YOU TO:

• Consistently deliver exceptional service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Support with training and development of team members in the absence of the senior management team
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in training activities to become a confident brand ambassador
• Support the management team during absences with weekly trade report and conference calls
• Hold daily team briefs and set targets in the absence of the manager
• Strong communicator
• Understanding of excellent service
• Previous experience in retail
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team
• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand‑alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand‑alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism