Full Time Guitar Sales Consultant

Andertons Music Co.; Guildford; On-site; GBP 25,000 - 33,000; Full time

Job summary

Andertons Music Co. is seeking a Full Time Guitar Sales Consultant to join our flagship store in Guildford. You will deliver expert pre- and post-sale guidance, leveraging deep knowledge of acoustic, electric, bass guitars, and amps to help customers find the perfect solution.

Strong communication and product knowledge are essential to excel in this role. Expect to work a 5-day week with varied hours and a customer-focused sales environment.

Qualifications

• Fast learner with ability to absorb product information
• Retail experience in customer-facing environments
• Strong communication skills for phone and email interactions
• Calm under pressure in a busy sales environment
• Excellent organisational skills and attention to detail
• Experience in retail sales environments preferred
• MS Outlook and Excel proficiency

Responsibilities

• Knowledge of guitar brands' history and heritage.
• Knowledge of guitar construction and features.
• Explain brand differences and provide independent advice tailored to customer needs.
• Identify features and benefits relevant to customers by phone and email.

Skills

Fast learner

Retail experience

Excellent communication

Calm under pressure

Organisational skills

Retail sales

Attention to detail

Outlook & Excel

Job description

Andertons Music Co.

Full Time Guitar Sales Consultant

Posted on: 16th October 2026

We are currently looking to add additional high-calibre Guitar Sales Consultants to work in our flagship store, who are fully focussed on delivering pre and post-sale advice to our customers. We are looking for someone who understands our customers and can help them find the perfect solution to their needs. You must possess excellent product and brand knowledge of acoustic, electric, bass guitars, and amps. You will need a desire to consistently deliver a high standard of customer service.

To Be Considered For This Position, You Must Possess Excellent Product And Brand Knowledge Of Acoustic, Electric, Bass Guitars And Amps. This Encompasses

Key Tasks

• Knowledge of the Guitar history/heritage of the main brands.
• Knowledge of the construction and features of Guitars
• Able to explain the differences between the brands and help our customers by giving great independent advice relevant to the customer’s requirements.
• Able to identify the features and benefits that are relevant to the customer over the phone and via email.

Key Skills

• The ability to absorb new information readily and easily and be able to pass this information on to others.
• Customer service experience, ideally in a retail environment or similar or within the music equipment sector.
• The communication skills to converse, build relationships and interact with individuals, customers, and staff at all levels. Special focus on telephone and written communication.
• The ability to react to challenges while remaining calm.
• The confidence and organisational skills to control all aspects of a busy sales environment.
• Previous experience in retail sales or similar environments preferred.
• Attention to detail and the ability to work quickly and accurately
• Computer literate (especially MS Outlook and Excel)

Extra Information

• Contract Type: Full Time
• Working Hours: 9am - 6pm Monday to Saturday, 11am - 5pm Sunday (5 day week)
• Salary: £28,850YEAR
• Job Location: Andertons Store, Guildford 58-59 Woodbridge RdGuildfordSurreyGU1 4RF
• Closing Date: 30th November 2026