Full-Time Dental Receptionist - Berinsfield

Dentalcare-Group-4; Wallingford; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

28 days holiday

Training and career development

Investors in People

Team social events

Job summary

Dentalcare-Group-4 in Wallingford is seeking a friendly dental receptionist to join our front desk team. The role requires handling visitors and calls, managing reception duties and maintaining a welcoming environment.

Training and support are provided to help you progress in your career and deliver excellent patient service. The ideal candidate will have a dental receptionist or reception/front-of-house background, be able to work calmly under pressure, and handle confidential information with

Qualifications

• Dental receptionist or front-of-house experience preferred.
• Good computer skills and ability to use standard office software.
• Ability to work calmly and professionally under pressure.
• Discretion with confidential information.

Responsibilities

• Welcome visitors, residents, families and staff in a friendly, professional manner.
• Answer and direct telephone calls and respond to inquiries.
• Manage reception duties and keep the front desk organised and welcoming.
• Maintain accurate records and assist with general administration.
• Receive and distribute correspondence and deliveries.
• Liaise with staff, residents, families and external professionals.
• Follow company policies and maintain confidentiality.
• Support the wider team with admin tasks as needed.
• Prioritise workload and stay calm during busy periods.

Skills

Reception experience

Computer skills

Education

GCSE

Job description

About The Role

• Hours - We are looking for an applicant who can work40 hours per week
• Payment: negotiable, dependant on experience
• Training on our systems and guaranteed support to help you progress in your career
• Newly refurbished practices with the latest equipment and technology
• Up to 28 days holiday (including bank holidays)
• We are a recognised Investors in People company
• Team social events
• Immediate start

Key responsibilities

• Welcome visitors, residents, families and staff in a friendly and professional manner.
  
• Answer and direct telephone calls and respond to enquiries appropriately.
  
• Manage reception duties and ensure the front desk is kept organised and welcoming.
  
• Maintain accurate records and assist with general administration.
  
• Receive and distribute correspondence, deliveries and messages.
  
• Liaise effectively with staff, residents, families and external professionals.
  
• Maintain confidentiality and follow company policies and procedures.
  
• Support the wider team with administrative tasks when required.
  
• Prioritise workload effectively and remain calm during busy periods.

About You

• We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience
• A committed and hardworking individual who has the drive to succeed
• Able to work calmly and effectively under pressure.
• Discreet and respectful when handling confidential information.
• You will have completed a Secondary / GCSE or similar qualification
• SOE experience is preferred but not essential
• Computer skills are essential

About Us

Dentalcare staff are the key to our success and we offer a great place to work in return. Employees joining Dentalcare have the benefit of tailored induction, ongoing career development and dedicated support from their managers and directors. Every encouragement is given to staff to build additional knowledge. We believe good clinical, or corporate governance is vital for patients but can be as valuable to employees.

We are looking to elevate people with experience into suitable jobs within the dental industry and you'll find were a friendly and professional company you'll be keen to be associated with.