Fulfilment Operative

smol; Tonbridge; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Volunteer day

Healthcare cash plan

Employee Assistance Programme

Quarterly wellbeing allowance

Enhanced parental leave policies

Paid fertility leave

Employee share scheme

Pension scheme with Nest

Job summary

smol limited is seeking a Fulfilment Operative for our warehouse in Marden, Kent. You’ll join a fast-growing, Series-B funded brand delivering eco-friendly products across the UK.

The role covers picking, packing, labeling, and using our order IT software to process dispatches and returns. No prior packaging experience is required; we value a positive, collaborative mindset, strong attention to detail, and the ability to work with a team to hit targets and deadlines.

Qualifications

• No prior packaging or production experience is required, just a positive, collaborative mindset and willingness to learn.
• Demonstrate great attention to detail and accuracy in your work.
• Enjoy working as part of a team and contribute to meeting targets and deadlines.

Responsibilities

• Manual handling for stacking labelled products in magnums or on pallets for dispatch.
• Picking & packing of bespoke customer orders to a set standard and with efficiency.
• Quality checking of products to meet high standards.
• Labelling finished goods for shipment, manually and on semi-automated lines.
• Using our order IT software to print labels, pick & pack boxes and process returns.

Job description

About us…

smol is on a mission to change the face of consumer brands and businesses by bringing super effective, eco-friendly products at value for money prices. We believe everyone should be able to make easy swaps that are better for them, the planet, and their pockets.

Since launch, smol has taken the household cleaning market by storm. We are already the fastest growing and most positively reviewed brand in the laundry, dishwash, fabric conditioner and surface spray categories and we’ve got so much more planned.

Having received Series B investment in 2021 and B Corp certification at the end of 2023, our team is focused on combining fast growth with being a force for positive change and impact in all that we do.

In Summary...

Our Fulfilment Operatives are responsible for ensuring all goods are correctly picked and labelled to what the customer has ordered and dispatched on time everyday while ensuring high quality standards.

Our team is reliable and adaptable in their approach to the work they carry out, and focused on making sure things are done right the first time.

What does the role involve?...

Manual handling for the stacking of labelled products in magnums or on pallets ready for dispatch.

The picking & packing of bespoke customer orders to a set standard and efficiency.

Quality checking of products to ensure the high standards required are always achieved.

Labelling of finished goods ready for shipment, manually and through semi-automated lines.

Using our order IT software to correctly print labels, pick & pack boxes and process returns.

Keeping the Health & Safety of yourself and others at the forefront of everything you do.

You will need/be...

No previous packaging or production experience is required, just a positive, collaborative mindset and willingness to learn

To demonstrate great attention to detail and accuracy in your work.

You will enjoy working as part of a team, contributing to the achievement of targets and deadlines.

To be able to work in a warehouse environment, in a quick and efficient way with minimal supervision. All tasks involve standing.

Sufficient English language skills to understand Health & Safety instructions and communicate effectively with team members

What we offer:

A fantastic opportunity to be part of one of the UK’s fastest growing, Series-B funded scale-ups.

An amazing culture and mission. A chance to make a difference in our shared future, eliminating or reducing the usage of plastic, water, toxic chemicals, energy and animal testing.

Working with an experienced, passionate team invested in helping you grow professionally.

25 days holiday per year+ bank holidays.

A volunteer day to spend on a cause you care about.

Healthcare cash plan and Employee Assistance Programme.

Quarterly wellbeing allowance.

Enhanced parental leave policies (16 weeks full primary caregiver/birth parent pay, 6 weeks full secondary caregiver's/co-parent pay).

Paid fertility leave.

Employee share scheme.

Pension scheme with Nest.

The smol print

This role will be based at our warehouse in Marden, the shift pattern is Monday to Friday, from 7am to 5pm (45 hours per week) with 1 hour of unpaid breaks during each full shift.

Inclusion at smol

At smol, we believe a truly great team thrives on a wide variety of backgrounds, perspectives, and experiences. Guided by our core values of Curiosity, Fairness, and Care, we are committed to building an equitable workplace and fostering a safe, inclusive culture where every employee can thrive.

We believe in potential, not past barriers. That’s why we don’t ask candidates to disclose criminal record disclosures or background checks during our recruitment process unless explicitly required by law, a regulator, or an industry association.

If you share our values and want to help us make a difference, we would love to hear from you.