Fulfilment Coordinator

Sigma; Bradford; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Birthday leave

Cycle to Work Scheme

Octopus EV salary sacrifice

Employee Assistance Programme

Healthshield cash plan

Free tea, coffee and fruit

Job summary

Sigma, a leading provider of end-to-end space transformations for retail, seeks a Project Coordinator to support consolidation activities. You will coordinate orders in the WMS, manage stock allocation, and arrange transport to meet project schedules across multiple sites.

In this role you will work with internal teams, suppliers, and clients to maintain high service levels, track deliveries, and ensure accurate documentation. A proactive communicator is essential.

Qualifications

• Previous administrative or coordination experience, ideally within logistics, supply chain, facilities, or project environments.
• Experience using Warehouse Management Systems (WMS) or similar operational systems is desirable.
• Strong Microsoft Office skills, particularly Excel.
• Experience coordinating deliveries, stock, or customer orders preferred.
• Ability to manage and prioritise a high-volume workload within a fast-paced environment.
• Experience working to deadlines and supporting operational delivery activities.

Responsibilities

• Process and manage orders within the Warehouse Management System (WMS), ensuring accuracy and timely completion.
• Cross-reference data between internal systems and client systems.
• Allocate equipment and materials in line with project requirements and delivery schedules.
• Maintain accurate and up-to-date records with a 'right first time' approach.
• Monitor stock levels and equipment availability across operations.
• Manage equipment allocation and proactively resolve shortages.
• Track inbound deliveries and outbound dispatches to meet project milestones.
• Ensure all materials are available and prepared in line with programme dates.
• Arrange transport for deliveries and collections, ensuring cost-effective solutions.
• Schedule outbound shipments and liaise with logistics providers.
• Authorise transport movements and ensure all documentation is accurate.
• Monitor delivery performance and elevate risks or delays where required.
• Support day-to-day project coordination and administrative activities.
• Monitor key dates and deadlines, escalating risks where necessary.
• Manage shared inboxes and schedules to ensure timely responses and actions.
• Provide regular updates on order status, stock availability, and transport progress.
• Liaise daily with internal teams, suppliers, and clients.
• Provide clear and professional communication regarding orders, deliveries, and operational issues.
• Build and maintain strong working relationships to support smooth project delivery.
• Identify and resolve issues relating to stock, orders, or transport.
• Produce shortage reports, progress updates, and performance data.
• Escalate risks to timelines or delivery performance where necessary.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Problem solving

Resilience under pressure

Team player

Multitasking

Education

GCSE Maths and English Grade C / 4 or above

Tools

Warehouse Management System (WMS)

Microsoft Excel

Job description

Sigma are experts at transforming commercial space. With over 20 years’ experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation.

Ranked in the top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been acknowledged as being one of Britain’s fastest growing private companies.

It’s our people that make us who we are, and we are proud to have some of the most experienced, knowledgeable, passionate, and dedicated individuals within our industry, at every level in our business. Sigma is committed to creating a diverse environment and is proud to be an equal opportunities employer. our business.

Outline of role

The Project Coordinator will support the efficient delivery of consolidation activities by coordinating orders, managing stock allocation through the Warehouse Management System (WMS), and arranging transport to ensure on-time, cost-effective delivery aligned to project schedules.

This role is integral to ensuring seamless order processing, stock visibility, and outbound logistics across multiple projects and locations. The successful candidate will work closely with internal teams, suppliers, logistics providers, and clients to maintain high service levels and operational efficiency.

Main Responsibilities

Order & System Management

• Process and manage orders within the Warehouse Management System (WMS), ensuring accuracy and timely completion.
• Cross-reference data between internal systems and client systems.
• Allocate equipment and materials in line with project requirements and delivery schedules.
• Maintain accurate and up-to-date records with a “right first time” approach.
• Stock & Equipment Coordination
• Monitor stock levels and equipment availability across operations.
• Manage equipment allocation and proactively resolve shortages.
• Track inbound deliveries and outbound dispatches to meet project milestones.
• Ensure all materials are available and prepared in line with programme dates.

Transport & Logistics Coordination

• Arrange transport for deliveries and collections, ensuring cost-effective solutions.
• Schedule outbound shipments and liaise with logistics providers.
• Authorise transport movements and ensure all documentation is accurate.
• Monitor delivery performance and elevate risks or delays where required.

Project & Operational Support

• Support day-to-day project coordination and administrative activities.
• Monitor key dates and deadlines, escalating risks where necessary.
• Manage shared inboxes and schedules to ensure timely responses and actions.
• Provide regular updates on order status, stock availability, and transport progress.
• Stakeholder Communication
• Liaise daily with internal teams, suppliers, and clients.
• Provide clear and professional communication regarding orders, deliveries, and operational issues.
• Build and maintain strong working relationships to support smooth project delivery.

Issue Resolution & Reporting

• Identify and resolve issues relating to stock, orders, or transport.
• Produce shortage reports, progress updates, and performance data.
• Escalate risks to timelines or delivery performance where necessary.

Knowledge And Experience Required

• Previous administrative or coordination experience, ideally within logistics, supply chain, facilities, or project environments.
• Experience using Warehouse Management Systems (WMS) or similar operational systems is desirable.
• Strong Microsoft Office skills, particularly Excel.
• Experience coordinating deliveries, stock, or customer orders preferred.
• Ability to manage and prioritise a high-volume workload within a fast-paced environment.
• Experience working to deadlines and supporting operational delivery activities.

Skills Required

• Excellent organisational and time management skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to multitask and manage competing priorities effectively.
• Strong written and verbal communication skills.
• Proactive problem-solving mindset with the ability to use initiative.
• Ability to work under pressure and adapt to changing business demands.
• Positive team player with a collaborative approach.
• Resilient, reliable, and committed to delivering high standards.

Qualifications

• GCSE Maths and English Grade C / 4 or above

Benefits

• 25 days holiday plus bank holidays
• A day’s ‘birthday leave’ to be taken within your birthday month
• Opportunity to buy or sell up to 3 days holiday*
• Ability to participate in the Octopus EV salary sacrifice scheme*
• Ability to participate in the Cycle to Work Scheme*
• Employee Assistance Programme
• Healthshield cash plan with discounts on high street stores
• Free external financial advice – offering support for mortgages, pensions and insurances
• Enhanced family friendly pay*
• Free tea, coffee and fruit on all sites
• Subject to eligibility

Opportunity to be involved with

• Group Colleague Board
• Quarterly Corporate Events/Charity Involvement

Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development activities and interventions’