Fulfillment Operations Lead

Ikea; Kingswear; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Wellness days

Extended health coverage

Annual IKEA bonus incentive plan

Flexible spending account

Life insurance

Employee assistance program

Job summary

In IKEA, a Fulfilment Operations Coordinator helps run the fulfilment unit by planning and executing core tasks such as picking, packing, unloading, loading, and replenishment to meet customer-focused timelines.

The role emphasizes maintaining a safe, clean work environment and complying with Standard Operating Procedures, with supervision over daily processes and continuous improvement. It aligns with IKEA's values and Total Rewards culture.

Qualifications

• University degree with 1 year related experience, or minimum 3 years of related experience.

Responsibilities

• Support the team in planning/leading and performing tasks in picking, packing, unloading, loading and replenishment of goods within the agreed time with the customer in focus.
• Maintain a clean, organised and safe fulfilment unit and ensure adherence to safety requirements and standard operating procedures.
• Ensure achievement of goals set by the Fulfilment Operations Manager or Team Leader to support fulfilment operations and excellence in running tasks.
• Supervise daily processes in the assigned area, identify improvements and ensure routines are followed.

Education

University degree with 1 year related experience, or 3 years related experience

Job description

In IKEA, a Fulfilment Operations Coordinator helps run the fulfilment unit by planning and executing core tasks such as picking, packing, unloading, loading, and replenishment to meet customer-focused timelines.

The role emphasizes maintaining a safe, clean work environment and complying with Standard Operating Procedures, with supervision over daily processes and continuous improvement. It aligns with IKEA's values and Total Rewards culture.