FTG Customer Advisor - Garvagh

Henderson Group; Garvagh; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Attractive pay

Employee assistance

Discount UK/Ireland

Staff discount SPAR

Job summary

Henderson Group is recruiting a Deli Team Member in Northern Ireland. You will help customers, prepare foods, and maintain high hygiene standards across the deli and counters while working within a friendly, fast-paced team.

Full-time and part-time roles are available with a flexible shift pattern from early morning to late afternoon. Training is provided, and you will be part of a supportive, growth-oriented company with strong community ties.

Qualifications

• No prior retail or foodservice experience required; training provided.
• Excellent customer service and communication skills.
• Ability to work flexibly across shifts.

Responsibilities

• Listen to and understand customer needs; advise on products and services.
• Provide first-class service to all customers at the deli.
• Prepare, cook and bake goods in line with food safety regulations.
• Keep prep areas and counters clean; assist with kitchen porter duties.
• Work as part of a team to keep SPAR Bakery and deli counters fresh.
• Undertake other duties as required for the role.

Skills

Customer service

Food safety

Job description

Select how often (in days) to receive an alert:

Job Posting Closing Date: 11.59pm, Sunday 29th November 2026

Deli Team Member

Pay rates ranging from £12.10 - £13.45 per hour depending on your age and great benefits.

Full-time & Part-time positions available at 17-42.5 hours per week, working within the hours of Monday to Sunday, between 6:00am - 4:00pm with a degree of flexibility required.

Who are we?

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2024. We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role

Our Deli's are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go. Our hard-working and friendly team make it all happen- from preparing delicious food, delivering first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You'll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.

As Deli Team Member you will:

• Listening to and understanding our customers' needs and advising customers about our products and services.
• Provide a first-class service to all of our customers.
• Prepare, cook and bake goods, working within food safety regulations.
• Keeping prep areas and counters clean and tidy, including kitchen porter and production kitchen duties.
• Work as part of a team to ensure all counters - SPAR Bakery and deli remain fresh and appetizing for our customers.
• Undertake other duties as required for the role.

Skills for Success

• Don't worry if you have no previous retail or foodservice experience - we'll provide you with all the right training.
• Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience!

Applicants should note that based on the response, the company may increase the shortlisting criteria.

This role is perfect for anyone who loves working with food and a great team, in a company that provides all the tools you need to develop your career!

Are we right for you?

Ambition

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Full-time & Part-time positions available at 17-42.5 hours per week, working within the hours of Monday to Sunday, between 6:00am - 4:00pm with a degree of flexibility required.

Shortlisted candidates will have the opportunity to discuss working hours and shift pattern in further detail at Interview.

Completed applications must be submitted online by midnight on Sunday 29th November 2026.

Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT [phone] [e-mail]