Frozen Food Assistant

The Range; Plymouth; Presencial; GBP 18.000 - 23.000; Jornada completa

Descripción de la vacante

The Range in Plymouth is seeking a customer-focused team member to thrive in a fast-paced retail environment. You will deliver service with a smile at the till, engage with customers, and help them find the ideal products.

The role requires a flexible approach and willingness to support other areas of the store as needed. Previous experience with frozen foods is preferred, and you will be expected to uphold high standards of stock, pricing, and hygiene while working with teammates to create a

Formación

• Experience delivering excellent customer service in a retail setting.
• Ability to engage with customers and understand their needs.
• Flexible approach to cover different store areas.
• Experience with frozen foods is a plus.

Responsabilidades

• Actively promote bestselling lines and key products.
• Ensure stock is available across all ranges.
• Ensure smooth transition of range changes to minimise disruption.
• Ensure department is correctly priced across all products.
• Maintain correct fill levels and temperatures in store.
• Follow shop floor processes, policies, and procedures.
• Maintain high standards of housekeeping.

Conocimientos

Customer service

Retail experience

Flexibility

Descripción del empleo

What are we looking for?

To be successful in this role you will love working in a fast-paced retail environment and must be willing to give the very best customer service experience to our customers.

The emphasis will be on service. This is not just a standing filling shelves type of job. If you have the personality that our customers will appreciate, and if you enjoy an environment where you can really engage with the customer, then this could be the role for you.

Your day will be varied, from delivering service with a smile at the till to engaging with customers to help them find their ideal products.

You will need to have a flexible approach as there will be times when you will be supporting other areas of the Store to meet the business needs.

Previous experience working with frozen food is preferred.

Main Responsibilities

The following details the main responsibilities for this position. However, this is not a definitive list and a flexible approach to work duties is expected from all members of our team.

• Actively promote bestselling lines and key products.
• Ensure stock is available across all ranges.
• Ensure smooth transition of range changes to minimise disruption.
• Ensure the department is correctly priced across all products.
• Ensure correct fill levels and temperatures in store.
• Adhere to, and correctly implement shop floor processes, policies, and procedures.
• Adhere to, and correctly implement reduced and waste processes.
• High standards of housekeeping across the department.