Frontline Housing Office Assistant

South Lanarkshire Council; Lanark; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Enrolment in local government pension

Salary Sacrifice AVC scheme

Up to 33 days annual leave

Public holiday entitlement (up to 10)

Occupational sick pay

Family friendly policies - flexible "

Employee Discounts

Cycle to Work Scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Council in Lanark Local Office is seeking a Housing Assistant to perform clerical duties and support Housing Officers while advising tenants and customers. The role emphasises excellent customer care and confidential handling of information.

The post is 35 hours per week, permanent, with front-line responsibilities requiring good IT skills and the ability to prioritise workload in a busy housing office environment.

Qualifications

• Excellent customer care and communication skills are essential.
• Proven ability to organise and prioritise workload in a front-line service.

Responsibilities

• Undertakes clerical duties including word processing, filing and photocopying.
• Supports Housing Officers and provides advice to tenants and customers.
• Uses IT systems including Microsoft Word and Excel to manage workload.

Skills

Customer care

Communication

IT skills

Tools

Microsoft Word

Excel

Job description

South Lanarkshire Council in Lanark Local Office is seeking a Housing Assistant to perform clerical duties and support Housing Officers while advising tenants and customers. The role emphasises excellent customer care and confidential handling of information.

The post is 35 hours per week, permanent, with front-line responsibilities requiring good IT skills and the ability to prioritise workload in a busy housing office environment.