Frontline Food Store Associate

Marks & Spencer Plc; Lochmaben; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and embracing transformation in a fast-moving retail environment.

You’ll be a resilient, team-oriented brand ambassador who confidently recommends our latest food products and drives customer satisfaction with every interaction. Join a dynamic team and enjoy opportunities to grow within the business.

Qualifications

• Ability to provide five-star service in a busy retail environment.
• Willingness to roll sleeves up and go again day after day.
• Comfort with using digital tools to enhance the customer experience.

Responsibilities

• Workfrontline in the Food section, serving and advising customers.
• Promote and upsell new food products while delivering rapid service.
• Support teammates, stay focused during peak store times.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and embracing transformation in a fast-moving retail environment.

You’ll be a resilient, team-oriented brand ambassador who confidently recommends our latest food products and drives customer satisfaction with every interaction. Join a dynamic team and enjoy opportunities to grow within the business.