Frontline Fashion & Home Beauty Advisor | Fast-Paced & Digital

Marks & Spencer Group; England; À distance; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Marks & Spencer in the Fashion, Home & Beauty section is seeking a Customer Assistant to deliver stylish guidance and exceptional service on the shop floor. You will help customers discover our latest fashion items and use in-store devices to enhance their experience.

Join a fast-paced, frontline team that values pace, resilience, and teamwork. The role offers flexible hours and opportunities to contribute to M&S transformation while building customer relationships and driving sales.

Qualifications

• Customer-facing role experience preferred.
• Comfort with digital tools and devices in-store.

Responsabilités

• Deliver five-star customer service in Fashion, Home & Beauty.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards of store presentation and accuracy under pressure.
• Contribute to a positive, collaborative store environment.
• Be flexible and adapt to changing store needs and peak times.

Connaissances

Customer service

Communication

Digital literacy

Outils

Sparks App

Description du poste

Marks & Spencer in the Fashion, Home & Beauty section is seeking a Customer Assistant to deliver stylish guidance and exceptional service on the shop floor. You will help customers discover our latest fashion items and use in-store devices to enhance their experience.

Join a fast-paced, frontline team that values pace, resilience, and teamwork. The role offers flexible hours and opportunities to contribute to M&S transformation while building customer relationships and driving sales.