Fashion Frontline Associate - Fast-Paced, Digital Retail

Marks & Spencer Group; Banbury; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service, driving sales, and helping customers discover on-trend products.

The role involves working across busy shifts, with a strong emphasis on customer experience and brand representation. We’re seeking fashion-forward individuals who are ready to be resilient, digitally confident, and collaborative.

Responsibilities

• Drive sales and help customers discover fashion items.
• Be digitally confident using Sparks App and in-store devices.
• Maintain high standards with speed and accuracy, even when the store is busy.
• Work as a team to keep the store environment positive and energetic, supporting colleagues.
• Adapt to fast-moving retail demands and be ready to assist wherever needed.

Job description

Marks & Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service, driving sales, and helping customers discover on-trend products.

The role involves working across busy shifts, with a strong emphasis on customer experience and brand representation. We’re seeking fashion-forward individuals who are ready to be resilient, digitally confident, and collaborative.