Frontline Fashion & Home Advisor

Marks & Spencer Plc; Greater London; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in London is seeking a Customer Assistant for the Fashion, Home & Beauty section. You will provide style advice, deliver five-star service, and help customers discover our latest fashion items while working across weekend shifts.

You’ll be digitally confident, using Sparks App and in-store devices to speed up service, maintain high standards, and contribute to a positive, energetic team in a fast-moving retail environment.

Qualifications

• Customer service-focused individuals who enjoy fast-paced retail.
• Passionate about fashion and helping customers discover on-trend items.
• Willing to adapt to flexible shifts including weekends.

Responsibilities

• Deliver style advice and five-star service on the shop floor.
• Drive sales and help customers discover fashion, home and beauty items.
• Utilise digital tools to enhance customer experience and speed up checkouts.
• Maintain high standards of accuracy and efficiency in a high-demand environment.
• Support a positive store team and adapt to changing customer needs.

Skills

Customer service

Sales

Communication

Fashion knowledge

Tools

Sparks App

Job description

Marks & Spencer Plc in London is seeking a Customer Assistant for the Fashion, Home & Beauty section. You will provide style advice, deliver five-star service, and help customers discover our latest fashion items while working across weekend shifts.

You’ll be digitally confident, using Sparks App and in-store devices to speed up service, maintain high standards, and contribute to a positive, energetic team in a fast-moving retail environment.