Frontline Fashion & Customer Experience Associate

MARKS&SPENCER; Douglas; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor.

This role requires a proactive, fashion-forward mindset, with the ability to drive sales and help customers discover our latest fashion items. You will use Sparks App and in-store devices to enhance the customer experience in a fast-paced environment.

Qualifications

• Deliver five-star customer service and drive sales.
• Be a resilient and confident brand ambassador.
• Comfortable using Sparks App and in-store devices.
• Adapt quickly in a fast-paced retail environment.

Responsibilities

• Drive sales and meet targets in a high-demand environment.
• Assist customers with product selection and styling advice.
• Maintain high store standards and accurate stock clearance.
• Collaborate with team to ensure smooth store operations.

Skills

Customer service

Sales

Digital literacy

Team player

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor.

This role requires a proactive, fashion-forward mindset, with the ability to drive sales and help customers discover our latest fashion items. You will use Sparks App and in-store devices to enhance the customer experience in a fast-paced environment.