Frontline Fashion Advisor – Digital Tools and Service

Marks and Spencer; Carlisle; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Fashion, Home & Beauty sections. In this frontline role you’ll deliver style advice and five-star service to shoppers as part of our transformation.

You'll work in a fast-paced retail environment, use Spark App and in-store devices to assist customers, drive sales, and model high standards with energy and teamwork. This role supports our evolving store experience and customer journeys.

Qualifications

• Deliver frontline customer service in fashion, home & beauty.
• Drive sales and help customers discover on-trend products.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Responsibilities

• Deliver frontline customer service in fashion, home & beauty.
• Drive sales and help customers discover on-trend products.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Job description

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Fashion, Home & Beauty sections. In this frontline role you’ll deliver style advice and five-star service to shoppers as part of our transformation.

You'll work in a fast-paced retail environment, use Spark App and in-store devices to assist customers, drive sales, and model high standards with energy and teamwork. This role supports our evolving store experience and customer journeys.