Frontline Fashion & Beauty Associate

Marks and Spencer; Orpington; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking Customer Assistants for our Fashion, Home & Beauty sections. You’ll provide style advice and five-star service on the shop floor, driving sales and helping customers discover our latest fashion items.

You’ll work in a fast-paced, high-demand store, using Sparks App and in-store devices to enhance the customer experience. You’ll be a confident brand ambassador, adaptable to scheduling and busy shifts, and you’ll contribute to a positive team environment that delivers

Qualifications

• Retail or customer-facing experience preferred.
• Strong communication and service-orientation.
• Comfortable using digital tools and devices.

Responsibilities

• Provide fashion advice and five-star service on the shop floor.
• Drive sales and help customers discover on-trend products.
• Operate in a high-demand environment with speed and accuracy.
• Utilise Sparks App and in-store devices to enhance the experience.
• Collaborate with the team to maintain a positive store vibe.

Skills

Customer service

Sales

Team player

Digital literacy

Job description

Marks & Spencer is seeking Customer Assistants for our Fashion, Home & Beauty sections. You’ll provide style advice and five-star service on the shop floor, driving sales and helping customers discover our latest fashion items.

You’ll work in a fast-paced, high-demand store, using Sparks App and in-store devices to enhance the customer experience. You’ll be a confident brand ambassador, adaptable to scheduling and busy shifts, and you’ll contribute to a positive team environment that delivers