Frontline Fashion & Beauty Associate — Flexible, Fast-Paced

Marks & Spencer Plc; Woking; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant for our Fashion, Home & Beauty section, delivering style advice and five-star service on the shop floor. You'll work to high standards in a fast-paced retail environment.

You'll be digitally confident, use Sparks App and in-store devices, and collaborate with colleagues to meet daily targets. The role requires resilience, a can-do attitude, and flexibility to cover varied shifts as part of our transformation.

Qualifications

• Customer-focused frontline experience preferred.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt in a fast-paced retail environment.

Responsibilities

• Deliver fashion, home and beauty guidance and five-star customer service on the shop floor.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Drive sales and meet daily store targets while maintaining high standards of care.
• Be a collaborative team player, flexible to shifting needs and hours.

Skills

Customer service

Communication

Retail sales

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant for our Fashion, Home & Beauty section, delivering style advice and five-star service on the shop floor. You'll work to high standards in a fast-paced retail environment.

You'll be digitally confident, use Sparks App and in-store devices, and collaborate with colleagues to meet daily targets. The role requires resilience, a can-do attitude, and flexibility to cover varied shifts as part of our transformation.