Frontline Fashion Advisor & Service Champion

Marks & Spencer Plc; Burnley; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant for the Fashion, Home & Beauty sections. You will be a frontline ambassador delivering style advice and five-star service to our customers, helping them discover our latest fashion items and seasonal offers.

Join a fast-paced, fashion-forward team. You’ll use Sparks App and in-store devices to enhance the customer experience, work flexibly to meet store needs, and contribute to delivering our transformation while upholding high standards.

Qualifications

• Passion for fashion with strong customer service focus.
• Digital confidence using Sparks App and in-store tools.
• Flexible, team-oriented and able to work in a fast-paced retail environment.

Responsibilities

• Deliver style advice and five-star service on the shop floor.
• Drive sales and help customers discover our latest fashion items and seasonal offers.

Skills

Customer service

Sales

Fashion knowledge

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant for the Fashion, Home & Beauty sections. You will be a frontline ambassador delivering style advice and five-star service to our customers, helping them discover our latest fashion items and seasonal offers.

Join a fast-paced, fashion-forward team. You’ll use Sparks App and in-store devices to enhance the customer experience, work flexibly to meet store needs, and contribute to delivering our transformation while upholding high standards.