Frontline Fashion Advisor — Drive Style & Service

Marks and Spencer; Plymouth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service, acting as a confident brand ambassador in a high-demand retail environment.

You’ll utilise Sparks App and in-store devices to enhance the customer journey, drive sales, and support the transformation. Flexibility and teamwork are essential for success during peak periods.

Qualifications

• Customer service oriented, with a focus on delivering five-star service.
• Digital confidence and comfort using store apps and devices.
• Fashion-forward mindset with ability to help customers discover trends.

Responsibilities

• Provide style advice and high-quality service on a frontline role.
• Drive sales and help customers discover fashion items.
• Be a flexible team player supporting store operations and customer experience.

Skills

Customer service

Digital literacy

Fashion knowledge

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service, acting as a confident brand ambassador in a high-demand retail environment.

You’ll utilise Sparks App and in-store devices to enhance the customer journey, drive sales, and support the transformation. Flexibility and teamwork are essential for success during peak periods.