Frontline Courier: Route‑Driven Customer Service

Deutsche Post; Reading; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Frontline role with a global logistics

Independent work environment

Exposure to fast-paced operations

Clear career progression opportunities

Job summary

DHL is seeking a motivated Courier in Reading to join our frontline delivery team. You will handle daily route planning, complete on-time deliveries and collections, and represent DHL with professionalism in every customer interaction.

You will work Mon–Fri, 08:30–18:30, in a fast-paced environment, delivering excellent service while maintaining safety and compliance. This role offers development opportunities within a global logistics leader.

Qualifications

• Experience in customer-facing or delivery roles is required.
• Full UK driving licence is essential.
• Willingness to obtain a digital tachograph card.

Responsibilities

• Complete deliveries and collections on time according to route.
• Act as ambassador for DHL and deliver high-quality customer experiences.
• Build relationships with customers and identify opportunities to support the business.
• Plan and adapt the daily route, staying organized under pressure.

Skills

Customer service

Route planning

Communication

Problem solving

Independent worker

Time management

Driving licence

Digital tachograph card

Tools

Digital tachograph card

Job description

DHL is seeking a motivated Courier in Reading to join our frontline delivery team. You will handle daily route planning, complete on-time deliveries and collections, and represent DHL with professionalism in every customer interaction.

You will work Mon–Fri, 08:30–18:30, in a fast-paced environment, delivering excellent service while maintaining safety and compliance. This role offers development opportunities within a global logistics leader.