Frontline Benefits & Housing Support Advisor
The City of Edinburgh Council
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Job summary
The City of Edinburgh Council is looking for an Advice Line Adviser to join the Household Support and Advice service. You will be the first point of contact, providing initial guidance on benefits, debt and welfare rights, and assessing if specialist intervention is required.
You should be able to communicate clearly with a diverse range of people, work in a busy front-door environment, and commit to ongoing learning and development.
Job description
The City of Edinburgh Council is looking for an Advice Line Adviser to join the Household Support and Advice service. You will be the first point of contact, providing initial guidance on benefits, debt and welfare rights, and assessing if specialist intervention is required.
You should be able to communicate clearly with a diverse range of people, work in a busy front-door environment, and commit to ongoing learning and development.
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