Front Office Trading Services, EFC, Officer

State Street; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

State Street in London is seeking a Front Office Trading Services Officer to support Client Management and Sales & Trading across Execution, Financing and Clearing. The role offers exposure to trading support, onboarding projects and collaboration with operations and technology teams.

You will learn rapidly, communicate effectively and manage multiple priorities in a fast-paced environment, with in-office presence required to engage with desks and counterparties.

Qualifications

• Bachelor's degree or equivalent.
• 2-5 years in financial services, exposure to secured lending, prime services or agency lending preferred.
• Excellent communication, interpersonal and relationship skills.

Responsibilities

• Support financing transactions and post-trade lifecycle events across Prime Services and Secured Financing.
• Assist with returns, recalls, buy-ins, corporate actions, collateral inquiries, trade matching, and settlement monitoring.
• Liaise with Front Office and Operations to monitor daily processes and resolve issues.
• Respond to client, broker, and internal inquiries while providing exceptional client service.
• Perform reconciliations and data quality reviews of trade and financing records.

Skills

Willingness to learn

Teamwork

Under pressure

Education

Bachelor's degree or equivalent

Job description

Job Title: Front Office Trading Services, EFC, Officer

Location: London, UK

Job Description

Who we are looking for

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to-day support for Client Management and Sales & Trading teams within Execution, Financing and Clearing business.

Great learning opportunity to get immersed in Execution, Financing, and Clearing business, working closely with Client Management and Trading teams! In-office presence is required.

The Front Office Trading Services (FOTS) team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Market's Client Management, Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates in projects related to new trading initiatives, platform onboarding, integration, testing and implementation planning.

Why this role is important to us

The team you will be joining is a part of State Street Markets (SSM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit. As our investment research and trading arm, SSM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What we value

These skills will help you succeed in this role

• Strong willingness to learn systems, processes and new technical skills
• Ability to work as part of a team and under own initiative as well
• Ability to work under pressure and manage multiple priorities in a deadline driven environment

What you will be responsible for

As Front Office Trading Services team member you will:

• Partner with Client Management and Sales & Trading to support financing transactions and post-trade lifecycle events across Prime Services and Secured Financing products.
• Partner with team members performing key financing activities including returns, recalls, buy-ins, contract compare, corporate actions, collateral-related inquiries, trade matching, novation processes, and settlement monitoring to ensure timely and accurate execution.
• Liaise with Front Office and Operations, proactively monitoring daily processes, resolving breaks, managing escalations, and coordinating issue resolution across trading, operations, technology, finance, collateral risk, and external counterparties.
• Monitor trade activity, settlements, and financing positions to identify exceptions, mitigate operational risk, and ensure transactions are properly booked, matched, novated, and settled within required market deadlines.
• Assist team members with onboarding activities for new borrower accounts, coordinating with internal stakeholders to facilitate account setup, trading readiness, and operational support requirements.
• Respond to client, broker, and internal inquiries related to financing transactions, settlements, collateral discrepancies, position management, and other trade-related matters while providing exceptional client service.
• Perform reconciliations and data quality reviews to ensure the accuracy and integrity of trade, position, collateral, and financing records, investigating and resolving discrepancies in a timely manner.
• Assist team members with client and management reporting, including financing activity, collateral, fee and rebate, pledged collateral, exception management, and bespoke client reporting requests.
• Partner with Trading desks to monitor financing inventory, borrows, loans, returns, and other financing activity to ensure adherence to settlement obligations and client commitments.
• Identify opportunities to streamline workflows, enhance controls, improve data quality, and drive operational efficiencies through collaboration with Technology, Business Analysis, Operations, Credit Risk, Compliance, and other business partners.
• Build and maintain strong working relationships with internal and external stakeholders to effectively resolve issues, improve service delivery, and support business growth initiatives.
• Adhere to all business controls, policies, and operational procedures, ensuring risks are effectively managed and regulatory, compliance, and governance requirements are consistently met.
• Perform any other tasks assigned to support the Front Office Credit and Market Risk teams

Education & Preferred Qualifications

• Bachelor's degree or equivalent
• 2-5 financial services industry and exposure to secured lending, prime services or agency lending
• Excellent communication, interpersonal and relationship skills

Additional requirements

• Strong analytical and problem-solving skills
• Very strong atte