Front Office School Administrator – Secondary (Colchester)

Marchant Recruitment; Colchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Marchant Recruitment, on behalf of a well-established secondary school in Colchester, is seeking a proactive School Administrator to join the main administrative team. The role involves front-of-house duties, handling calls and emails, maintaining pupil records, and supporting staff with day-to-day office tasks.

Start date is as soon as possible, with a full-time permanent contract and salary paid to scale.

Qualifications

• Previous administrative experience is essential.
• Experience working within a school or education environment is desirable.
• Excellent written and verbal communication skills.
• Strong IT skills, including confidence using Microsoft Office.
• Experience maintaining accurate records and databases.
• Excellent attention to detail.
• Ability to prioritise a varied workload.
• Professional and approachable manner.
• Ability to deal calmly with challenging or sensitive situations.
• Strong organisational skills.
• Ability to work independently while contributing positively to a team.
• Understanding of confidentiality and data protection.
• Commitment to safeguarding and student welfare.

Responsibilities

• Act as a professional first point of contact for parents, students, staff and visitors.
• Answer incoming telephone calls and respond to general enquiries.
• Monitor and respond to administrative emails.
• Maintain accurate student and school records.
• Update databases and internal systems.
• Prepare letters, documents, reports and correspondence.
• Assist with the organisation of meetings and appointments.
• Support staff with general administrative requirements.
• Process incoming and outgoing correspondence.
• Maintain organised electronic and paper filing systems.
• Ensure confidential information is handled appropriately.
• Assist with student-related administrative tasks.
• Support attendance and admissions administration where required.
• Liaise with parents and carers professionally.
• Welcome visitors and ensure appropriate visitor procedures are followed.
• Assist the wider school office during particularly busy periods.
• Prioritise tasks effectively and meet deadlines.
• Follow school policies and procedures at all times.

Skills

Organisation

Microsoft Office

Communication skills

Attention to detail

Confidentiality

Safeguarding knowledge

Tools

Microsoft Office

Job description

Marchant Recruitment, on behalf of a well-established secondary school in Colchester, is seeking a proactive School Administrator to join the main administrative team. The role involves front-of-house duties, handling calls and emails, maintaining pupil records, and supporting staff with day-to-day office tasks.

Start date is as soon as possible, with a full-time permanent contract and salary paid to scale.